Instructional Designer - IDRE

Provider Resources Inc; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account

Flexible Spending Account

401k plan

PTO

Job summary

Provider Resources, Inc. seeks an experienced Instructional Designer to architect regulatory-aligned learning assets for the IDRE function. You will ensure version-controlled curricula translating regulatory updates into actionable training, partnering with L&D to keep experiences practical and performance-focused.

The role emphasizes audit-readiness, governance, and collaboration with compliance, configuration, QA, and operations to minimize interpretation variance and improve productivity.

Qualifications

• 5-8 years in instructional design in corporate or regulated environments.
• Advanced experience with blended learning design.
• Strong performance consulting skills.
• Experience in healthcare, insurance, or compliance-heavy environments preferred.

Responsibilities

• Lead performance consultations to define root causes and solution strategy.
• Define learning objectives aligned to operational KPIs and compliance requirements.
• Architect blended learning journeys (ILT, VILT, eLearning, job aids, simulations).
• Establish design frameworks, templates, and instructional standards.
• Develop complex training programs and eLearning modules.
• Own version control, documentation standards, and content lifecycle management.
• Ensure audit-readiness and regulatory alignment in all learning assets.
• Standardize facilitator guides, participant materials, and assessments.
• Align learning assets with knowledge management systems.
• Design evaluation strategies tied to behavior change and operational impact.
• Define pre/post assessment strategies.
• Partner with leadership to establish learning KPIs.

Skills

Blended learning design

Performance consulting

Instructional design

Regulatory/compliance alignment

Job description

Job Title: Instructional Designer - IDRE

Department: IDRE Performance and Enablement

The IDRE Performance and Enablement team serves as the regulatory and operational enablement function for the Independent Dispute Resolution (IDR) business. The team translates regulatory requirements, system configuration changes, and production insights into consistent, defensible operational execution.

This function partners closely with Compliance, Configuration/Development, QA, and Operations to reduce interpretation variance, accelerate productivity, and maintain audit-ready standards in a federally regulated arbitration environment.

Position Summary

The Instructional Designer is responsible for the architecture, documentation governance, and change translation framework supporting the IDRE function. This role ensures that regulatory updates, system configuration changes, and process modifications are converted into structured, version-controlled learning assets that drive consistent operational execution.

This position owns learning design standards, curriculum architecture, and content governance. While not primarily responsible for facilitation, this role partners closely with the Learning & Development Specialist to ensure learning experiences are practical, engaging, and performance-driven.

Key Responsibilities

• Lead performance consultations to define root causes and solution strategy.
• Define learning objectives aligned to operational KPIs and compliance requirements.
• Architect blended learning journeys (ILT, VILT, eLearning, job aids, simulations).
• Establish design frameworks, templates, and instructional standards.
• Develop complex training programs and eLearning modules.
• Own version control, documentation standards, and content lifecycle management.
• Ensure auditreadiness and regulatory alignment in all learning assets.
• Standardize facilitator guides, participant materials, and assessments.
• Align learning assets with knowledge management systems.
• Design evaluation strategies tied to behavior change and operational impact.
• Define pre/post assessment strategies.
• Partner with leadership to establish learning KPIs.
• Analyze data trends to recommend curriculum improvements.

Qualifications

• 5 8+ years in instructional design in corporate or regulated environments.
• Advanced experience with blended learning design.
• Strong performance consulting skills.
• Experience in healthcare, insurance, or complianceheavy environments preferred.

EEO Statement

Provider Resources, LLC is an Equal Opportunity Employer. We do not discriminate against qualified applicants based upon any protected group status, including but not limited to race, religion, color, creed, sex (including breastfeeding and related conditions), gender identity/gender expression, pregnancy (including childbirth and related conditions), national origin, ancestry, age, marital status, military or veteran status, sexual orientation, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. Any request for accommodation can be directed to Human Resources.

Benefits and Compensation

Provider Resources provides a competitive benefits package that includes access to Medical, Dental, and Vision Insurance, Life Insurance, Disability, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Critical Illness, Accident, Legal and ID Theft, 401k plan, PTO.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Critical Illness
• Accident
• Legal and ID Theft
• 401k plan
• PTO

The anticipated salary range for fully qualified candidates applying for this role will be above (not including discretionary bonus, equity, and benefits). The final salary offered will be dependent on several factors that include but are not limited to relevant previous experience including duration and type of experience within the industry, education, and internal equity.

HUBZone Preference

HUBZone Preference: Preference will be given to individuals who reside in, or are willing to relocate to, a recognized HUBZone area. For more information, visit Go to www.sba.gov/hubzone for more information.

About PROVIDER RESOURCES INC

Join Provider Resources (PRI) and Make an Impact in Healthcare! At PRI, we're passionate about driving integrity and advancing quality across the healthcare system. As a trusted leader in the industry, we're tackling some of healthcare's biggest challenges - improving compliance, advancing health equity, and enhancing quality and clinical outcomes while helping organizations improve care delivery and create meaningful change. We believe that people are at the heart of healthcare, and focus on scalable, person-centered strategies that prioritize clinical excellence and evidence-based practices. Our work supports a broad network of stakeholders, including providers, patients, caregivers, payers, and regulators. We strive to enhance experiences, improve outcomes, and foster a healthier future for all. If you're looking to be part of a forward-thinking team that makes a difference, PRI is the place for you!