Instructional Designer – Federal IT Training & Learning

Senecanationgroup; Ashburn (VA); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Seneca Holdings, a federal contractor, seeks an Instructional Designer in Ashburn, VA to support the Customs and Border Protection (CBP) project. You will develop IT application training materials and web-based modules to enhance CBP personnel skills.

Responsibilities include applying ADDIE ISD, content development, and leveraging gamification and VR. You’ll collaborate with cross-functional teams using JIRA, SharePoint, Teams, and Confluence to deliver timely training solutions.

Qualifications

• U.S. Citizen with the ability to obtain federal clearance (Active DHS Clearance preferred).
• Willingness to work onsite in Ashburn, VA.
• Bachelor’s degree in Instructional Design, Education, or a related field.
• Proven experience in instructional design within IT application support services.
• Familiarity with Agile tools such as JIRA, SharePoint, Microsoft Teams, and Confluence; ServiceNow is a plus.
• Experience with eLearning design tools, including Captivate.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
• Proficiency with Microsoft Office Suite.
• Strong creativity and collaboration skills.

Responsibilities

• Apply the ADDIE Instructional Systems Design (ISD) methodology to analyze training needs, develop learning objectives, and create engaging and innovative learning solutions.
• Create instructional materials such as briefings, reference guides, instructional materials, online help, simulations, and IT hardware/software demonstrations.
• Utilize advanced technologies like gamification, mobile demos, avatars, animations, 3D modeling, and VR to enhance learning solutions.
• Collaborate with cross-functional teams, following Agile principles and using tools like JIRA, SharePoint, Microsoft Teams, and Confluence to manage the timely development of instructional materials.
• Regularly assess and update instructional content, keeping pace with technological advancements and evolving CBP requirements.

Skills

ADDIE ISD

Content development

eLearning design

Adobe Creative Suite

Captivate

JIRA

SharePoint

Confluence

MS Teams

Education

Bachelor’s degree in Instructional Design, Education, or related field

Tools

Captivate

Adobe Creative Suite

ServiceNow

Job description

Seneca Holdings, a federal contractor, seeks an Instructional Designer in Ashburn, VA to support the Customs and Border Protection (CBP) project. You will develop IT application training materials and web-based modules to enhance CBP personnel skills.

Responsibilities include applying ADDIE ISD, content development, and leveraging gamification and VR. You’ll collaborate with cross-functional teams using JIRA, SharePoint, Teams, and Confluence to deliver timely training solutions.