Immersive IT Instructional Designer – Ashburn (Onsite)

Seneca Holdings; Ashburn (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

White Pine Innovations in Ashburn, VA, is seeking an Instructional Designer to develop IT training materials for CBP personnel, applying ADDIE ISD and innovative learning solutions.

You will craft briefings, guides, simulations, and web-based modules, leveraging gamification, 3D demos, and VR, and collaborate with cross-functional teams using JIRA, SharePoint, Teams, and Confluence.

Onsite work in Ashburn is required; US citizenship and potential federal clearance are preferred.

Qualifications

• U.S. Citizen with the ability to obtain federal clearance (Active DHS Clearance preferred).
• Willingness to work onsite in Ashburn, VA.
• Proven experience in instructional design, specifically within IT application support services.
• Familiarity with Agile tools such as JIRA, SharePoint, Microsoft Teams, and Confluence; ServiceNow is a plus.
• Experience with eLearning design tools, including Captivate.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Dreamweaver, Animate, Character Animator, XD, RoboHelp).
• Proficiency with Microsoft Office Suite.
• Strong creativity and innovation in developing engaging learning materials.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

Responsibilities

• Instructional Design: Apply the ADDIE Instructional Systems Design (ISD) methodology to analyze training needs, develop learning objectives, and create engaging and innovative learning solutions.
• Content Development: Create instructional materials such as briefings, reference guides, instructional materials, online help, simulations, and IT hardware/software demonstrations.
• Technology Integration: Utilize advanced technologies like gamification, mobile demos, avatars, animations, 3D modeling, and VR to enhance the effectiveness of learning solutions.
• Agile Methodology: Collaborate with cross-functional teams, following Agile principles and using tools like JIRA, SharePoint, Microsoft Teams, and Confluence to manage and ensure the timely development of instructional materials.
• Continuous Improvement: Regularly assess and update instructional content, keeping pace with technological advancements and evolving CBP requirements. Provide recommendations based on feedback and user needs.
• Learning Strategy: Work with project teams to recommend and implement learning strategies aligned with CBP's goals and objectives.
• Web-Based Learning: Develop web-based learning modules to support self-paced learning for CBP personnel, fostering continuous skill development.
• Other responsibilities as assigned.

Skills

Excellent communication

Collaboration

Creativity and innovation

Education

Bachelor’s degree in Instructional Design, Education, or related field

Tools

JIRA

SharePoint

Microsoft Teams

Confluence

ServiceNow

Captivate

Adobe Creative Suite

Job description

White Pine Innovations in Ashburn, VA, is seeking an Instructional Designer to develop IT training materials for CBP personnel, applying ADDIE ISD and innovative learning solutions.

You will craft briefings, guides, simulations, and web-based modules, leveraging gamification, 3D demos, and VR, and collaborate with cross-functional teams using JIRA, SharePoint, Teams, and Confluence.

Onsite work in Ashburn is required; US citizenship and potential federal clearance are preferred.