Instructional Designer

shinvestmentsllc; Ashburn (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

White Pine Innovations is seeking an Instructional Designer in Ashburn, VA to support the CBP project. You will develop IT training materials, leveraging ADDIE ISD methodologies and web-based modules to boost CBP personnel knowledge and skills.

The role calls for creativity, collaboration with cross-functional teams, and hands-on use of Agile tools. You will design and deliver engaging learning solutions, utilizing eLearning tools such as Captivate and the Adobe Creative Suite, while ensuring

Qualifications

• Bachelor’s degree in Instructional Design, Education, or related field.
• Proven experience in instructional design for IT applications or related fields.
• Familiarity with ADDIE ISD methodology and eLearning development.
• Experience with Agile tools such as JIRA, SharePoint, Microsoft Teams, and Confluence; ServiceNow is a plus.
• Proficiency with eLearning tools, including Captivate and Adobe Creative Suite.

Responsibilities

• Apply ADDIE ISD methodology to analyze training needs and develop learning objectives.
• Create instructional materials such as briefings, guides, online help, simulations, and IT demos.
• Use advanced technologies (gamification, VR, 3D, avatars) to enhance learning solutions.
• Collaborate with cross-functional teams in Agile environments using JIRA, SharePoint, Teams, and Confluence.
• Continuously update content based on CBP requirements and feedback.
• Develop web-based learning modules to support self-paced CBP training.
• Support learning strategy aligned with CBP goals.

Skills

Instructional design

ADDIE ISD

Agile collaboration

eLearning design

Creative thinking

Communication

Cross-functional teamwork

Education

Bachelor's degree in Instructional Design, Education, or related field

Tools

JIRA

SharePoint

Microsoft Teams

Confluence

ServiceNow

Captivate

Adobe Creative Suite

Photoshop

Illustrator

InDesign

Premiere Pro

After Effects

Dreamweaver

Animate

Character Animator

XD

RoboHelp

Microsoft Office Suite

Job description

White Pine Innovations is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs.

We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

White Pine Innovations is seeking an Instructional Designer in Ashburn, VA to join our team and support the Customs and Border Protection (CBP) project. In this role, you will contribute to the development of IT Application Support Services, helping CBP personnel effectively utilize various CBP applications. You will design and develop educational materials and resources that enhance the IT knowledge and skills of CBP personnel, incorporating cutting-edge technologies and methodologies.

Responsibilities

• Instructional Design : Apply the ADDIE Instructional Systems Design (ISD) methodology to analyze training needs, develop learning objectives, and create engaging and innovative learning solutions.
• Content Development : Create instructional materials such as briefings, reference guides, instructional materials, online help, simulations, and IT hardware/software demonstrations.
• Technology Integration : Utilize advanced technologies like gamification, mobile demos, avatars, animations, 3D modeling, and VR to enhance the effectiveness of learning solutions.
• Agile Methodology : Collaborate with cross-functional teams, following Agile principles and using tools like JIRA, SharePoint, Microsoft Teams, and Confluence to manage and ensure the timely development of instructional materials.
• Continuous Improvement : Regularly assess and update instructional content, keeping pace with technological advancements and evolving CBP requirements. Provide recommendations based on feedback and user needs.
• Learning Strategy : Work with project teams to recommend and implement learning strategies aligned with CBP's goals and objectives.
• Web-Based Learning : Develop web-based learning modules to support self-paced learning for CBP personnel, fostering continuous skill development.
• Other responsibilities as assigned.

Basic Qualifications

• U.S. Citizen with the ability to obtain federal clearance (Active DHS Clearance preferred).
• Willingness to work onsite in Ashburn, VA.
• Bachelor's degree in Instructional Design, Education, or a related field.
• Proven experience in instructional design, specifically within IT application support services.
• Familiarity with Agile tools such as JIRA, SharePoint, Microsoft Teams, and Confluence; ServiceNow experience is a plus.
• Experience with eLearning design tools, including Captivate.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Dreamweaver, Animate, Character Animator, XD, RoboHelp).
• Proficiency with Microsoft Office Suite.
• Strong creativity and innovation in developing engaging learning materials.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

Equal Opportunity Statement

Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination