Instructional Designer - AI-Enhanced Learning

Qualtrics; Provo (UT); Hybride; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Qualtrics Experience Program

Global community and development

Inclusive culture

Résumé du poste

Qualtrics seeks an Associate Instructional Designer to develop just-in-time digital learning across e-learning, video, job aids, and in-application guidance. You’ll own end-to-end content timelines, incorporate AI tools for drafting and media creation, and collaborate with SMEs to translate complex concepts into clear formats.

Join a globally impactful team delivering scalable enablement for GTM roles, with a hybrid work model and strong focus on learning impact and data-driven improvements.

Qualifications

• 4-5 years of experience in content development, technical writing or online instructional design.
• Hands-on experience with Articulate 360 (Rise and Storyline) or a comparable authoring tool.
• Working knowledge of at least one enablement or learning platform (WorkRamp, Highspot, WhatFix, or equivalent) and a willingness to learn the rest.
• Comfort designing in Canva or an equivalent visual design tool.
• Demonstrated use of AI tools in a design, content, or media production workflow.
• Ability to convert complex, technical information into easy-to-understand formats.
• Outstanding organization and prioritization skills.
• Strong attention to detail to produce high-quality and polished content.
• Comfortable in a shifting environment: you raise questions early, adjust when priorities move, and keep work moving without waiting to be unblocked.

Responsabilités

• Develop and launch digital content, with an emphasis on just-in-time learning that can be produced, published, and updated at speed.
• Build learning content across diverse modalities including e-learning, video, job aids, in-application guidance, and support materials for live sessions.
• Own the end-to-end process and timeline for your assigned scope, including entry of content into the LMS, Beta launch, and launch support, with senior ID review at key milestones.
• Use AI tools to accelerate drafting, scripting, media creation, and quality assurance, applying instructional judgment to everything that ships.
• Interview internal subject matter experts and synthesize concepts.
• Write course content, including expository text, scripts for animated and testimonial videos, learning activities, and assessment questions that enhance retention.
• Publicize newly released training content via internal and external marketing channels.
• Analyze course activity and feedback to prioritize tasks for ongoing refinement and enhancement.
• Maintain the library of eLearning to keep content current, accurate, and relevant with updated product features and XM methodologies.
• Research strategies and industry best practices for creating engaging and interactive content for learners.

Connaissances

Content development

Articulate 360

AI workflow usage

Canva

Storyboarding & scripting

Organizational skills

Attention to detail

Adaptability

Learning platform knowledge

Salesforce familiarity

Tableau familiarity

Outils

Articulate 360 (Rise/Storyline)

WorkRamp

Highspot

WhatFix

Canva

Salesforce

Tableau

Description du poste

Qualtrics seeks an Associate Instructional Designer to develop just-in-time digital learning across e-learning, video, job aids, and in-application guidance. You’ll own end-to-end content timelines, incorporate AI tools for drafting and media creation, and collaborate with SMEs to translate complex concepts into clear formats.

Join a globally impactful team delivering scalable enablement for GTM roles, with a hybrid work model and strong focus on learning impact and data-driven improvements.