Instructional Designer

NCM Associates; Kansas City (MO); Hybrid; USD 45,000 - 65,000; Full time

Job summary

NCM Institute is seeking an Instructional Designer I to create and maintain training materials, job aids, and documentation supporting product development of standard programs. You will work with SMEs and facilitators to build clear, practical content, focusing on structure, consistency, and accessibility.

Within NCM's Content team, you will manage content in Xyleme LCMS, apply branding guidelines, and execute full ADDIE cycles for standardized trainings, contributing to effective instructor-led

Qualifications

• Bachelor's degree or equivalent experience in related field.
• 0-2 years of experience developing training materials, instructional content, or documentation.
• 1-2 years of experience completing full ADDIE project lifecycle of program development.
• Instructional Design Certificate, preferred.

Responsibilities

• Collaborate with SMEs and facilitators to collect and organize content for training sessions, documentation, and on-the-job support materials.
• Develop and maintain job aids, quick reference guides, SOPs, and training support documents in alignment with performance goals.
• Upload, version, and manage content in the Learning Content Management System (Xyleme) using established content development standards and metadata taxonomy.
• Apply formatting, accessibility, and branding guidelines to ensure clarity and usability.
• Complete full ADDIE cycle for development of standardized training programs.
• Revise existing training content with instructional design standards.
• Collaborate with operational staff to ensure training set-up and facilitation success.
• Track content progress, updates, and distribution for training rollouts.
• Support the preparation and delivery of instructor-led or virtual sessions by creating supporting materials and guides.

Skills

Writing

Editing

Organization

Collaboration

Attention to detail

Education

Bachelor’s degree in Instructional Design, Education, Communications, or related field

Instructional Design Certificate

Tools

MS Office

LMS/LCMS tools

Job description

Instructional Designer

Job Category: Operations

Requisition Number: INSTR001222

• Full-Time
• Hybrid
• Kansas City, MO 64112, USA

Job Details

Description

The Instructional Designer I supports the creation and maintenance of training materials, job aids, and documentation that support the product development of standard training programs for the NCM Institute. Working within NCM's Content team, this role focuses on developing clear, practical content in collaboration with Subject Matter Experts (SMEs) and facilitators, emphasizing structure, consistency, and accessibility over training material and multimedia production.

Key Responsibilities

• Collaborate with SMEs and facilitators to collect and organize content for training sessions, documentation, and on-the-job support materials.
• Develop and maintain job aids, quick reference guides, SOPs, and training support documents in alignment with performance goals.
• Upload, version, and manage content in the Learning Content Management System (Xyleme) using established content development standards and metadata taxonomy.
• Apply formatting, accessibility, and branding guidelines to ensure clarity and usability.
• Complete full ADDIE cycle for development of standardized training programs.
• Revise existing training content with instructional design standards.
• Collaborate with operational staff to ensure training set-up and facilitation success.
• Track content progress, updates, and distribution for training rollouts.
• Support the preparation and delivery of instructor-led or virtual sessions by creating supporting materials and guides.

Qualifications

• Bachelor's degree in Instructional Design, Education, Communications, or related field (or equivalent experience).
• 0-2 years of experience developing training materials, instructional content, or documentation.
• 1-2 years of experience completing full ADDIE project lifecycle of program development.
• Instructional Design Certificate, preferred.
• Understanding of adult learning principles and structured content development.
• Proficiency in MS Office and familiarity with LMS or LCMS tools.
• Strong writing, editing, and organization skills.
• Collaborative approach and attention to detail.