Instructional Designer

McKesson; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

McKesson is seeking an Instructional Designer to join the Learning Development and Delivery team in Pharma, developing curriculum for Customer Experience and Supply Chain Operations. The role covers content for new hire training and existing employee development.

As the SME for instructional design and e-Learning, you’ll apply adult learning theory, deliver multiple modalities, and drive engaging, effective learning experiences.

Qualifications

• Degree or equivalent and typically requires 2+ years of relevant experience.
• 4-year degree in related field, or equivalent experience.
• 2+ years of instructional design and e-Learning development or related experience.
• Must be detail-oriented, flexible, and able to work in a fast-paced environment with deadlines.

Responsibilities

• Manage Subject Matter Experts (SMEs) and stakeholder relationships to understand content needs.
• Develop content using learning technology tools and resources.
• Analyze, build, and maintain new hire training programs.
• Design course-level assessments to ensure learning objectives are met.
• Create training videos, games, job aids, posters, and manuals; use ISD and adult-learning theory.

Skills

Instructional design

e-Learning development

Stakeholder management

Project prioritization

Attention to detail

Time management

Education

4-year degree or equivalent

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Title: Instructional Designer

Location: Fort Worth, TX; Memphis, TN; Olive Branch, MS; Conroe, TX; Lakeland, FL

Onsite/Hybrid/Remote: HYBRID role / 1 day per month onsite

Design Portfolio: Yes (REQUIRED)

*Please include a link to your design portfolio on your resume for consideration.

The Instructional Designer is a member of the Learning Development and Delivery team within the Pharma organization designing and developing curriculum for the Customer Experience Operations and Supply Chain Operations organizations. The subject matter may include content for the various groups including Customer and Technical Solutions, Shared Services and Distribution Centers for both new hire training and existing employee development. This position reports to Supervisor, Training Content Development for Supply Chain Operations.

Primarily, the role of Instructional Designer functions as the department subject matter expert (SME) for instructional design, e-Learning, and learning technologies demonstrating up-to-date expertise in adult learning theory, best practices, various delivery modalities, and innovative technologies.

Key responsibilities include, but are not limited to:

• Manage Subject Matter Experts (SME's) and stakeholder relationships to clearly understand the business, target audience and content needs to construct learning and performance outcomes.
• Develop content using various learning technology tools and resources.
• Analyze, build, develop, and maintain new hire training program(s).
• Perform business and performance analysis to determine training objectives, goals, and learner characteristics such as existing knowledge and skill level, as well as knowledge and skill gaps.
• Use knowledge of instructional system design (ISD), technologies, and adult learning theory to propose learning solutions that are cost-effective, easy-to-create and maintain, visually and instructionally compelling and that provide a rewarding experience for the learner.
• Establish goals and learning objectives to design appropriate and effective curriculum by leveraging instructional design methodology.
• Manage the end-to-end instructional design process with a sense of urgency and a drive for results.
• Employ a rapid-development approach and strong instructional design to build creative and innovative training videos, games, job aids, posters, manuals, and related learning/e-learning deliverables. Bring best-of-breed learning techniques and technology into the development of training programs and solutions.
• Conduct train-the-trainer sessions (both virtual and instructor led) to ensure delivery of materials is consistent across all markets and trainers understand the course content, learning objectives, delivery method, and evaluation procedures.
• Ensure smooth transition from final material design to implementation of program by partnering with the delivery team.
• Drive projects to successfully execute, manage project milestones, and team responsibilities for accountability.
• Manage and maintain content, enroll/assign learning objects, and run various reports using the LMS.
• Design course-level assessments to ensure learning objectives were addressed in the content at an appropriate learning level. Analyze for effectiveness.
• Compile and analyze dashboard results on evaluations (assessing readiness, job, and business impact).
• Other training responsibilities as defined by leadership and the organization.

Expected Outcomes

Design course-level assessments to ensure learning objectives were addressed in the content at an appropriate learning level by compiling and analyzing results of evaluations (assessing readiness, job impact, and business impact).

Minimum Requirement

Degree or equivalent and typically requires 2+ years of relevant experience.

Education

4- year degree in related field, or equivalent experience.

Critical Skills

• 2+ years of previous experience in instructional design and e-Learning development or related functional experience.
• Prioritization and planning skills, with demonstrated success producing high-quality deliverables on time and within budget.
• Must be detail-oriented, flexible, and can work in a fast-paced environment with multiple deadlines and shifting priorities.
• Proven success at establishing rapport with business partners at multiple levels, working on larger teams, and collaborative work habits.