The client is seeking contract resources to assist with training and implementation. The trainer/content developer will analyze the functionality and create classroom facilitator-led learning solutions and eLearning courses to support system implementation.
This position will work closely with the Training Lead,
Business and Agile Teams, as well as the Development Team and other subject matter experts to understand requirements, to design training and develop course materials, develop and maintain Adobe FrameMaker templates and scripts, and maintain/revise training materials for instructional training of adult learners.
Using this base, this resource will also provide effective, creative classroom and virtual training facilitation for all levels of employees who oversee and administer programs.
Required Skills
- 3 years' experience in curriculum design and developing training materials for adult learners
- 3 years' experience understanding social services programs administered by county, regional, and state staff
- 3 years' experience in assisting with scheduling, preparing for, and participating in quality assurance checks on training materials
- 3 years' experience working with training developers, program subject matter experts, technical support, and others to ensure training materials are effective
- 3 years' experience in business analysis and MS Office Suite (MS Word, MS Excel, MS PowerPoint)
- 3 years' experience with Learning Management System (LMS) technology such as Moodle, XML, and HTML
- 3 years of experience in designing and delivering computer-based training instructional design with learning program design systems
- 3 years' experience with training software such as Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe, Visio, or other training applications
- 3 years' experience developing dynamic instructional training materials using interactions and simulations
- 3 years' experience developing interactive media presentations that enhance the online educational experience
- 3 years' experience leading training sessions in various formats, including in-person, virtual, and/or webinar
- 3 years' experience evaluating student progress and making recommendations for continued training participation, curriculum, and methodology
- 3 years' experience providing feedback on learning curriculum and methodology to ensure program relevance and user comprehension
- 3 years' experience with processes for preparing and conducting classroom training, including facility management, course scheduling, and student registration
Desired Skills
- 3 years' experience researching and evaluating STATE OF NC case management software to translate software functionality into effective learning materials
- Highly Desired Ability to assist with basic application software and hardware support
- Highly Desired: Strong understanding of internet concepts and web technology
- Highly Desired: Ability to clearly communicate in oral and written form and deal effectively with diverse groups to accomplish objectives
- 2 years' experience with the State of NC and the Medicaid Program in NC