Instructional Designer

Digital Realty; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Digital Realty in Dallas, TX is seeking a Regional Operations Learning Specialist to develop and maintain training content, including eLearning modules, instructor‑led content, and job aids. You will collaborate with SMEs, apply ADDIE, and manage LMS tasks to support global audiences.

The role requires 2–3 years of instructional design experience, proficiency with Storyline/Rise, and strong communication. Occasional travel may be required.

Qualifications

• Bachelor’s degree or equivalent in Instructional Design, Education, Communications, or related field.
• 2–3 years of experience developing training content in corporate/technical environments.
• Familiarity with instructional design principles and adult learning theory.
• Proficiency with PowerPoint and Microsoft Office tools.
• Experience with eLearning tools like Articulate Storyline or Rise 360.
• Experience publishing eLearning content to SCORM.
• Strong written and verbal communication skills.

Responsibilities

• Develop and update training materials in collaboration with SMEs and subject matter experts.
• Create engaging content including presentations, manuals, eLearning modules, videos and quick-reference guides.
• Apply instructional design principles and templates to simplify complex topics.
• Participate in content review cycles and incorporate feedback.

Skills

Instructional design knowledge

Adult learning theory

Written and verbal communication

Attention to detail

Multi-project management

Education

Bachelor's Degree in Instructional Design or related field

Tools

Articulate Storyline

Rise 360

Camtasia

Adobe Premiere

Photoshop

LMS familiarity

Job description

Job Description

Location: Dallas, TX

Your role

As part of the Global Operations Training team, the Regional Operations Learning Specialist supports the full process of development of effective and engaging training content to meet the needs of global and regional audiences. This role works closely with senior team members, subject matter experts, and other stakeholders to analyze, design, build, and update instructional materials such as eLearning modules, instructor‑led training content, and job aids.

Position Title: Regional Operations Learning Specialist

What You’ll Do

Training Content Development

• Collaborate with other Operations Learning Specialists and subject matter experts (SMEs) to develop and update training materials.
• Create and format engaging instructional content, including presentations, manuals, eLearning modules, videos, and quick-reference guides.
• Apply instructional design principles and templates to organize and simplify complex topics for learners.
• Participate in content review cycles and incorporate feedback into final deliverables.

Instructional Design Support

• Assist in applying instructional design models (e.g., ADDIE) to develop effective learning experiences.
• Support content creation for both technical and non‑technical audiences.
• Help identify opportunities to improve learning outcomes through updated content, visual enhancements, or revised instructional approaches.

Learning Management System (LMS) Maintenance

• Assist with the building and updating of training materials to align with the requirements in the Digital University (LMS).
• Monitor participation, completion data, and evaluation feedback to support reporting and content improvement.
• Identify outdated content and flag it for archival or revision.

Collaboration & Communication

• Work closely with SMEs, team members, and regional stakeholders to understand training needs and gather content requirements.
• Participate in team meetings and design reviews to support project progress.
• Ensure all communication is clear, timely, and aligned with project expectations.

Education

What you’ll need

Bachelor’s Degree or equivalent experience in Instructional Design, Education, Communications, or a related field.

Experience

2–3 years of experience developing training or instructional content, preferably in a corporate, technical, or operations environment.

Skills

• Basic knowledge of instructional design principles and adult learning theory.
• Proficient in Microsoft PowerPoint and other Microsoft Office tools.
• Experience with eLearning authoring tools such as Articulate Storyline, Rise 360, or similar (preferred).
• Strong written and verbal communication skills.
• Attention to detail and ability to follow style guides and templates.
• Comfortable working on multiple projects with shifting priorities.
• Experience publishing eLearning content to SCORM.
• Familiarity with video editing tools (e.g., Camtasia, Adobe Premiere) or image editing (e.g., Photoshop).
• Exposure to Learning Management Systems (LMS).

Certifications:

Instructional design certifications (ATD, CPLP, etc.) (Preferred)

Additional Requirements

• Ability to work independently and as part of a collaborative global team
• Ability to travel as required globally

A Bit About Us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

A Bit About Our Team

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What We Can Offer You

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Health and Safety

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.