Instructional Designer 1

Daikin Comfort; Waller (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Daikin Comfort is seeking an Instructional Designer/Developer to collaborate with SMEs and stakeholders to analyze needs and design training materials for HVAC products and services. The role develops content for manuals, classroom sessions, webinars, and e-learning using established templates and standards.

The candidate will edit existing materials, create new content, and ensure instructional quality across deliverables while maintaining urgency and excellence in projects.

Qualifications

• Bachelor's degree in Instructional Design or related field.
• 1–3 years of experience in design and development of classroom and online training.
• Experience with HVAC products or service is a plus.

Responsibilities

• Collaborate with SMEs to develop program content including instructor guides, participant guides, job aids, and online courses.
• Identify training opportunities and develop content using templates, guidelines and standards.
• Create and edit training materials delivered via manuals, classroom training, webinars, and online courses.
• Evaluate training effectiveness and adjust content to improve outcomes.
• Organize instructional content in a clear, grammatically correct manner.
• Partner with graphic designers and use authoring tools to produce materials.

Skills

Verbal communication

Written communication

Collaboration

Time management

Organization

Problem solving

Education

Bachelor's degree in Instructional Design or related field

Tools

Adobe Creative Cloud

Articulate

Captivate

Camtasia

Job description

The Instructional Designer/Developer works with key stakeholders and subject matter experts (SMEs) to perform needs analysis, design and develop training materials, and ensure that instructional quality is built into final project deliverables. This role will involve editing existing content and creating new content using templates, guidelines, and other standards that is delivered through training manuals, classroom training, webinars, online training and other mediums (as directed). This individual will be results orientated, have a dedication to excellence and sense of urgency to achieve business objectives.

May Include

• Identify and prioritize training opportunities through internal business priorities, strategies, needs assessment and other methods (primary)
• Identify and prioritize training opportunities through Voice of Customer and market share analysis (secondary)
• Support all areas of the business in the development of requested training, with Director – Learning & Development responsible for oversight of priorities
• Monitor competitive activities/products and provide continuous gap analysis in training products/services
• Effectively communicate training material development priorities and product/project progress
• Evaluate and elevate risks in projects/products to supervisor and senior management when appropriate
• Know, understand and apply adult learning principles in the development of training programs
• Provide consultative services to internal clients as relates to content development requests, revisions and other work related to employee learning
• Work with Subject Matter Experts (SMEs) to develop program content, including instructor guides, participant guides, job aids/tools, classroom presentations, training assessments, online courses and/or videos, as applicable
• Identify and execute short and long-term training program development strategies and tactics for technical (installation, commissioning, service, troubleshooting and maintenance) and product training (features, application and design
• Partner with graphic designer as applicable
• Evaluates effectiveness of training programs and concepts
• Organize instructional content in a grammatically correct manner
• Work with authoring and graphic design tools to create training materials for the organization
• Participate in additional project to support ongoing business needs

Nature And Scope

• Possesses a broad theoretical job knowledge typically obtained through advanced education
• Has no discretion to deviate from established procedures by performing structured work assignments
• Work is closely supervised
• Problems faced are not typically difficult nor complex
• Explains facts, policies and practices related to job area

Knowledge And Skills

• Proficiency in authoring and graphic design tools including Adobe Creative Cloud, Articulate, Captivate, Camtasia, and etc.
• Ability to develop effective training material such as presentations, online courses, videos, etc with support of graphic designer
• Familiarity with Learner Assessments, Learning Needs Assessments and Gap Analysis methodologies and application
• Strong working knowledge with adult learning principles and instructional design methodologies
• Strong familiarity with Learner Assessments, Learning Needs Assessments and Gap Analysis methodologies and application
• Excellent organizational and time management skills to effectively manage projects
• Effective verbal and written communication skills
• Effective collaboration skills and interpersonal skills and ability to establish positive work relationships
• Ability to apply good judgement, strong work ethics and integrity on the job
• Ability to work in a fast-paced team environment, adjust to priority changes and deliver high quality and timely results

Experience

• 1-3 years of experience in the design and development of classroom and online training
• Experience in HVAC products, installation and trouble- shooting a plus

Education

• Bachelor’s degree in Instructional Design, Education, Communication, Organizational Design, or other equivalent curriculum that focuses on learning

People Management: No

Physical Requirements / Working Environment

• Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports To

• Director – Learning & Development or Manager, Curriculum Design & Development

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.