Instructional Designer

Charter Communications; Charlotte (NC); On-site; USD 55,000 - 90,000; Full time

Job summary

Charter Communications' Spectrum brand is seeking an instructional designer to design, develop and elevate employee training programs across the organization. You will collaborate with subject matter experts to deliver impactful content and ensure programs meet business objectives while inspiring continuous improvement.

This role supports in-person and virtual training delivery, tracks milestones with team tools, and helps empower employees through effective training experiences.

Qualifications

• Bachelor's degree in Education, Adult Learning or equivalent experience.
• 2+ years of instructional design and development or equivalent experience.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
• Ability to communicate across all levels of management and personnel.
• Strong critical thinking and analytical skills.

Responsibilities

• Collaborate with leaders and subject matter experts to craft engaging learning experiences.
• Design and develop high-quality learning content tailored to the needs of employees.
• Track project progress and milestones using team tools.
• Lead in-person or virtual 'train the trainer' sessions to empower others.
• Diagnose and elevate risks related to instructional design projects to leaders and stakeholders.
• Review training materials to confirm objectives are achieved and implement enhancements.
• Provide revisions to instructional materials based on stakeholder feedback.
• Maintain up-to-date knowledge of industry tools and learning processes.
• Coordinate with Learning and Development staff to produce effective training deliverables.

Skills

Critical thinking

Analytical skills

Communication

Organizational skills

Public interaction

MS Office

Education

Bachelor's degree in Education, Adult Learning or equivalent experience

Certificate in Instructional Design

Tools

MS Office Suite

Digital learning tools

Delivery platforms

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Step into a role where you design, develop and elevate employee training programs at Spectrum, collaborating closely with subject matter experts to deliver impactful content. Your expertise will ensure programs not only meet business objectives but inspire continuous improvement and growth. Join us and see your work drive real results across the organization.

How You'll Make an Impact

• Collaborate with leadership and subject matter experts to craft engaging learning experiences that boost business performance
• Partner with business teams to establish clear learning objectives aligned with organizational goals
• Design and develop high-quality learning content tailored to the needs of employees
• Conduct reviews of training materials to confirm objectives are achieved and implement necessary enhancements
• Provide revisions to instructional materials based on feedback from stakeholders and experts
• Maintain up-to-date knowledge of industry tools and learning processes
• Coordinate with Learning and Development staff, managers and directors to produce effective training deliverables
• Participate and facilitate in-person or virtual meetings to support learning projects
• Track project progress, milestones and tasks using team tools
• Lead in-person or virtual "train the trainer" sessions to empower others
• Diagnose and elevate risks related to instructional design projects to leaders and stakeholders

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in Education, Adult Learning or equivalent experience

Experience

• 2+ years of instructional design and development or equivalent experience

Skills

• Critical thinking and analytical skills
• Ability to prioritize and organize effectively
• Clear and direct oral and written communication
• Ability to communicate across all levels of management and personnel
• Professional interaction with the public
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Skill in using digital learning tools, delivery methods and platforms with minimal guidance
• Ability to utilize standard templates across design tools and delivery methods to complete tasks

Preferred Qualifications

Education

• Certificate in Instructional Design, Instructional Technology or related field

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.