Instructional Design Lead: Build Scalable Learning

townsqcareers; Richardson (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

TownSq is seeking an Instructional Design Lead to guide a small team in creating high-quality, outcome-driven learning experiences for internal and customer-facing audiences. This on-site role is based in Richardson, TX, with a 5-day on-site work model.

The leader will establish standards, oversee content quality, and partner with cross-functional teams to deliver scalable learning solutions that drive measurable performance improvements.

Qualifications

• Bachelor’s degree in Education, Instructional Design, Learning Sciences, or related field.
• Master’s degree in ID, Learning Experience Design, or related field preferred.
• Certifications (preferred): ATD CPTD/APTD, or related credentials.
• Advanced eLearning authoring, video development, graphic design, accessibility, or facilitation credentials preferred.

Responsibilities

• Lead design of learning experiences grounded in outcomes and business objectives.
• Establish and reinforce design standards, templates, and review checkpoints.
• Translate complex processes into structured, scalable learning solutions.
• Guide modality selection: eLearning, ILT, blended, performance support, video, simulations, job aids.
• Ensure solutions build knowledge, confidence, behavior change, and measurable outcomes.

Skills

Instructional design

Leadership

Coaching

Articulate Rise/Storyline

Video development

Graphic design

Adult learning theory

Stakeholder management

Education

Bachelor's degree in Education/ID/LD/ET

Master's degree in ID/LED/OD/ET

Certifications (ATD CPTD/APTD)

Tools

Articulate Rise/Storyline

Video editing tools

Graphic design software

Accessibility tooling

Job description

TownSq is seeking an Instructional Design Lead to guide a small team in creating high-quality, outcome-driven learning experiences for internal and customer-facing audiences. This on-site role is based in Richardson, TX, with a 5-day on-site work model.

The leader will establish standards, oversee content quality, and partner with cross-functional teams to deliver scalable learning solutions that drive measurable performance improvements.