Instructional Design Intern: Training Programs & Media

NWU; Memphis (TN); On-site; USD 28,000 - 47,000; Full time

Job summary

ABB offers an internship focused on instructional design and training development in the United States. You will collaborate with cross‑functional teams to support operations and manage training requirements, including online courses, webinars, and face‑to‑face content.

You will conduct needs assessments, partner with instructional designers and subject matter experts to create trainer materials, storyboard accessible solutions, and tailor content to customer needs.

Qualifications

• Critical thinking to analyze complex situations and develop strategic solutions.
• Ability to organize and prioritize tasks to meet deadlines.
• Capability to manage multiple tasks simultaneously while maintaining quality.
• Effective collaboration skills to convey ideas and provide project updates.

Responsibilities

• Collaborate with various teams to support ABB’s operations, ensuring effective coordination and timely project completion.
• Manage assigned product training requirements, including online e-learning, how-to videos, webinar content, virtual classroom content, and face-to-face content creation, maintenance, improvements, and updates.
• Assist in needs assessment and suggest improvements for training program design, creation, innovation, and updates.
• Work with Instructional Designers and subject matter experts to develop train-the-trainer materials that enhance delivery concepts and improve the customer journey.
• Storyboard and develop accessible technical solutions based on application and specific customer needs.

Skills

Critical thinking

Organizational skills

Multitasking

Collaboration

Education

Bachelor’s or Master’s degree in Instructional Design, Marketing, Business Administration, Teaching/Training, or related field

Job description

ABB offers an internship focused on instructional design and training development in the United States. You will collaborate with cross‑functional teams to support operations and manage training requirements, including online courses, webinars, and face‑to‑face content.

You will conduct needs assessments, partner with instructional designers and subject matter experts to create trainer materials, storyboard accessible solutions, and tailor content to customer needs.