Institutional Security Officer III Middlesex Community College

Masscops; Bedford, Northern (MA, KY); Hybrid; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision plans

Retirement program

Paid holidays

Job summary

Middlesex Community College (MCC) seeks an Institutional Security Officer III to safeguard campus facilities, supervise contracted security personnel, and respond to emergencies. The role supports the safety of students, staff, and visitors across the Bedford and Lowell campuses.

With duties spanning enforcement of safety policies, incident response, and daily patrols, the officer ensures secure access, monitors lighting, and coordinates with the Director of Safety and Campus Operations.

Qualifications

• Must have at least one year of full-time or equivalent security experience.
• Associate degree or higher in police science, criminal justice, or related field may substitute.
• Excellent customer service and communication skills.
• Proven ability to work under pressure and make decisions.
• Ability to supervise contracted security personnel.

Responsibilities

• Respond to campus emergencies as first responder.
• Enforce campus safety policies and procedures.
• Inspect facilities and report hazards.
• Monitor access and ensure only authorized persons on campus.
• Direct visitors and manage traffic in parking lots.

Skills

Customer service

Communication

Written communication

Organizational skills

Problem solving

Independent work

Phone communication

Diversity awareness

Education

Associate degree in police science

Criminal justice degree

Tools

Microsoft Office

Excel

Access

Job description

Institutional Security Officer III

Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan .

As an affirmative action employer, MCC strongly encourages members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence to apply.

Job Description

Unit: AFSCME, Unit II

Department: Administration

Reports to: Director of Safety and Campus Operations

Date: September 22, 2023

General Summary: The Institutional Safety Officer III is a security professional responsible for helping to keep a peaceful and safe campus environment and is considered essential personnel. This position is responsible for protecting individuals on campus property and maintaining the security of campus buildings, facilities, parking lots, walkways, and grounds of the College. The incumbent at this position will supervise, conduct training, and assign work to contracted security officers, in conjunction with Director of Safety & Campus Operations, of up to 6-15 contracted security personnel.

Duties and Responsibilities

• Act as first responder to all campus emergencies, medical and criminal, that could potentially be hazardous and/or life threatening
• Enforce campus policies and procedures as may relate to safety and security concerns
• Make regular inspection tours of the campus facilities noting unusual occurrences
• Watch for trespassers, fire, water leaks, or other circumstances which could lead to loss of or damage to property and equipment
• Unlock buildings as scheduled for events and ensure all windows and doors are locked as scheduled
• Observe and report hazardous conditions to the Director of Safety and Campus Operations
• Ensure inside and outside lights are turned on/off as required and inform the Director of Safety and Campus Operations when any electrical or mechanical system is malfunctioning
• Ensure only authorized persons are admitted to the campus while on duty
• Direct visitors and assist as necessary
• Monitor parking lots and direct traffic and parking as necessary
• Enforce campus traffic regulations including parking and speeding
• Enforce campus policies including smoking, alcohol usage, and drug usage
• Observe weather conditions on campus and report dangerous or unusual weather-related activity to the Director of Safety and Campus Operations
• Provide awareness education/information on an informal basis to students and employees as needed/requested
• May be required to perform incidental custodial and maintenance duties as requested by facilities (such as turning off a water main)
• Perform other duties as assigned

Requirements

Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in law enforcement, in a governmental police force or in work involving the protection or security of buildings, equipment or people as the major duty, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions: An Associate's or higher degree with a major in police science, law enforcement or criminal justice may be substituted for the required experience.

• Customer service and personal communication skills
• Computer software used within department to include, but not limited to, Microsoft Office, Excel, and Access skills
• Strong written and oral communications and relational skills
• Establishing and maintaining effective working relationships with faculty, staff, students, and members of the public
• Composing and writing reports, forms, and memos
• Strong organizational skills with attention to detail
• Monitor and train contracted security officers and campus safety officers hired through the criminal justice program
• Proven ability to independently handle tasks and projects.
• Must be accessible for phone communication
• Able to mentally analyze situations, solve problems, and make decisions under pressure in area of responsibility
• Read and understand written instruction and communicate information and ideas in clear and concise written form
• Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, veterans, and individuals with different academic preparation levels and varying physical and learning abilities.

Preferred Qualifications

• Bilingual skills a plus

Additional Information

Salary Range: $43,351.36 is the annual salary for an AFSCME, Unit II, Grade13 position.

• High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Competitive Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low-cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
• Tuition Benefits for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Professional Development and Continuing Education opportunities
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program
• Free employee parking on Bedford and Lowell campuses
• Eligibility towards Public Service Loan Forgiveness (PSLF)

Location

Lowell campus with occasional travel to Bedford as needed

Hours

40 hours per week, schedule to be determined upon hire

Expected Start Date

November 2023

Application Deadline

October 13, 2023

Pre-Employment Requirements

• The College will not sponsor applicants for work visas.
• Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.
• Middlesex Community College only accepts application materials through our online application system.
• We are unable to accept application materials through mail, email, fax, or hand delivery.
• If you do not have access to a computer, please contact Human Resources at [e-mail] .
• Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology.
• If we can make the process any more accessible for you, contact Human Resources at 781-280-3549 or [e-mail] .