Institutional Research & Data Insights Analyst

Springfield College; Springfield (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Springfield College is seeking an Institutional Research Analyst to gather data, prepare reports, analyze statistics, and manage institutional data and technologies supporting research, planning, and evaluation activities.

The role coordinates external data reporting, develops official data sets, and delivers timely analyses and visualizations using Excel and Tableau, collaborating with campus partners to inform strategic decisions.

Qualifications

• Bachelor's degree in a relevant field is required.
• Master's degree is preferred.
• Strong knowledge of quantitative and qualitative research methods and survey design.
• Excellent analytical, data handling, and communication skills.
• Experience with web-based applications and data visualization tools.

Responsibilities

• Gather data, prepare reports, and analyze statistics to support research, planning, and evaluation.
• Coordinate external data reporting; review definitions, prepare data files, and ensure data completeness.
• Produce internal reports and visualizations (Excel, Tableau) for academic and administrative units.
• Organize institutional data from ERP and external sources; maintain census files and metrics.
• Administer surveys (Qualtrics, NSSE, and others) and analyze survey data; troubleshoot issues.
• Provide technical support for Qualtrics, Tableau Cloud, and related tools to campus users.

Skills

Data analytics

Statistics

Research methods

Survey design

Excel

Tableau

Qualtrics

SQL / data queries

Communication

Attention to detail

Education

Bachelor's degree

Master's degree preferred

Tools

Qualtrics

Tableau

IOTA360

Excel

Google Suite

Job description

Springfield College is seeking an Institutional Research Analyst to gather data, prepare reports, analyze statistics, and manage institutional data and technologies supporting research, planning, and evaluation activities.

The role coordinates external data reporting, develops official data sets, and delivers timely analyses and visualizations using Excel and Tableau, collaborating with campus partners to inform strategic decisions.