Installer & Service Technician

ZipRecruiter; Camp Hill (Cumberland County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in alternative heating and outdoor living products is seeking an Experienced Installer & Service Technician. This role involves performing installations and services on a variety of hearth appliances, including gas, pellet, and wood options. Ideal candidates will possess a friendly, team-oriented approach, strong communication skills, and a keen attention to detail. Join a growth-oriented company that values honesty and creativity, offering a competitive compensation package along with vacation, retirement plans, and health benefits. If you're ready to make a difference in customer service excellence, this opportunity could be the perfect fit for you.

Benefits

Vacation and holiday pay

Retirement plan with company match

Shared health, vision, and dental benefits

Overtime opportunities

Double-time opportunities

Qualifications

• 2+ years of experience as a Lead Technician and Hearth Appliance Installer.
• Ability to pass NFI Gas Certification within 1 year.

Responsibilities

• Clean and troubleshoot various hearth appliances from multiple manufacturers.
• Install gas, pellet, and wood stoves, inserts, and fireplaces.

Skills

Team-oriented approach

Written and verbal communication skills

Attention to detail

Experience as a Lead Technician

Hearth Appliance Installation

Troubleshooting skills

Education

NFI Gas Certification

Tools

Evosus software

Job description

Experienced Installer & Service Technician

AES Hearth & Patio is a leading retailer of Alternative Heating, Custom Fireplaces, and Outdoor Living Products, offered from a variety of manufacturers. We have showroom locations in Camp Hill, Newville, and Burnham, with an extensive Service & Installation Department in Burnham and Newville.

We are privileged to work with a variety of customers, and as our business continues to grow, we are looking to add a new member to our service team!

We have an immediate opportunity for an Experienced Installer & Service Technician to perform Services & Installations of Gas, Pellet, and Wood hearth appliances.

This person will…

1. clean and troubleshoot Heat-n-Glo, Harman, Quadrafire, Hearthstone, and other manufacturers sold and/or previously sold and serviced by AES;
2. install gas, pellet, and wood stoves, inserts, and fireplaces;
3. safely setup and work at heights from ladders, scaffolding, lifts, and roofs.

We are looking for…

1. a friendly and team-oriented approach;
2. excellent written and verbal communication skills;
3. attention to detail;
4. two or more years of experience as a Lead Technician and Hearth Appliance Installer;
5. current Certification or ability to pass NFI Gas Certification within 1 year;
6. experience using computer-based invoicing software (we use Evosus software from a mobile device to make notes and take payments).

Compensation and company culture...

AES offers a competitive compensation package, with vacation and holiday pay, a retirement plan with company match, and a shared health, vision, and dental benefits plan.

Overtime and double-time opportunities are available but not required.

As a member of the AES Hearth & Patio team, this person will enjoy being part of a growth-oriented company where honesty and creativity are valued, and contributions to customer service excellence and continuous improvement are top priorities.

If this sounds like an opportunity that could be the right fit for you, please let us know!

Forward your resume to this ad via email, or mail to:

Attn: Rick Soccio

AES Hearth & Patio

1743 Pine Road

Newville, PA 17241

AES Hearth & Patio is proud to be an equal opportunity employer.