Installer Service Manager: Lead Tech Sales & Service Excellence

O'Reilly Auto Parts; Athens (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k contributions

Medical Insurance

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking an experienced technical parts specialist in Athens, GA. The role involves overseeing installer counter sales and ensuring excellent customer service while managing team activities effectively.

Applicants should have a good background in mechanics and above-average communication skills. The position provides a competitive compensation package, including medical benefits, paid time off, and opportunities for growth.

Qualifications

• Background in mechanics is required.
• Above average communication skills are required.
• Experience in automotive repairs is desired.

Responsibilities

• Maximize installer sales and customer service.
• Direct the activities of team members at the installer counter.
• Assist in recruiting and hiring qualified team members.
• Ensure timely vehicle service and maintenance.
• Handle commercial customer complaints efficiently.
• Audit installer returns for warranty abuse.

Skills

Technical parts specialist

Communication skills

Automotive repairs

ASE Certification

Bilingual (Spanish)

Job description

O'Reilly Auto Parts is seeking an experienced technical parts specialist in Athens, GA. The role involves overseeing installer counter sales and ensuring excellent customer service while managing team activities effectively.

Applicants should have a good background in mechanics and above-average communication skills. The position provides a competitive compensation package, including medical benefits, paid time off, and opportunities for growth.