Automotive Parts Specialist - Customer & Tech Support

O'Reilly Automotive Stores, Inc.; Dalton (GA); Presencial; USD 32 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

FSA (optional)

Health/wellbeing programs

Tuition assistance

Career growth opportunities

Resumo da oferta

O'Reilly Auto Parts in Dalton, GA is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers. The role supports store management, processes transactions, handles returns, and assists with merchandising and in-store services, with bilingual candidates encouraged to apply.

The position emphasizes professional customer interaction, accurate cash handling, and collaboration with the team to meet store goals.

Qualificações

• Ability to quickly greet and assist customers in person or by phone.
• Must provide outstanding, friendly, and professional service.
• Fluency in multiple languages is a plus.

Responsabilidades

• Greet retail/walk-in customers and assist in merchandise selection.
• Assist managers and installers with professional customers as needed.
• Handle cash, checks, and card transactions accurately.
• Process exchanges/returns and issue credits per policy.
• Address and resolve customer complaints professionally.
• Support daily store operations and merchandising tasks.
• Perform in-store services (where allowed by state laws).
• Occasionally drive a delivery vehicle if needed.

Conhecimentos

Customer service

Multitasking

Bilingual (Spanish desired)

Descrição da oferta de emprego

O'Reilly Auto Parts in Dalton, GA is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers. The role supports store management, processes transactions, handles returns, and assists with merchandising and in-store services, with bilingual candidates encouraged to apply.

The position emphasizes professional customer interaction, accurate cash handling, and collaboration with the team to meet store goals.