Automotive Parts & Service Coordinator — Installer Expert

O'Reilly Auto Parts; Oxford (MS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with Employer Contributions

Medical, Dental & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter. The role oversees daily activities of the delivery team to ensure accurate, timely deliveries and high service levels in the Oxford, MS area.

The ideal candidate has a strong mechanical background with good communication skills. Bilingual (Spanish) is encouraged, and ASE certification is preferred. Great benefits and a promote-from-within culture are offered.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs is desirable.
• ASE Certification is desirable.
• Bilingual (Spanish) is highly desired.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders over the phone and online, invoice orders, and direct delivery planning.
• Ensure delivery vehicles are serviced and maintained per standards.
• Log daily mileages and inspections in fleet devices.
• Collaborate with Sales Specialists and Territory Managers to serve professionals.
• Ensure warranty parts and cores are billed before checkout; manage returns.
• Support front and retail counters as needed and assist with backroom duties.
• Process customer labor claims quickly and accurately.
• Handle other duties as assigned.

Skills

Mechanic knowledge

Communication skills

Bilingual Spanish

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to serve professional customers at the installer counter. The role oversees daily activities of the delivery team to ensure accurate, timely deliveries and high service levels in the Oxford, MS area.

The ideal candidate has a strong mechanical background with good communication skills. Bilingual (Spanish) is encouraged, and ASE certification is preferred. Great benefits and a promote-from-within culture are offered.