Installation Technicians - Fayetteville, NC

Holmes Electric, Inc.; Fayetteville (NC); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health and dental insurance

401(k) retirement plan

Additional company benefits

Job summary

Holmes Security Systems in Fayetteville, NC is seeking an Installation Technician to install, service, and troubleshoot security, fire alarm, and camera systems. You will educate customers on proper use and maintenance while delivering excellent service.

The role requires hands-on work, problem solving, and the ability to pass background checks and a drug screen. Candidates must be able to meet physical requirements and have reliable transportation.

Qualifications

• Ability to install, service, test, and troubleshoot security and life safety systems.
• Strong communication, interpersonal, and troubleshooting skills.
• Familiarity with equipment and tools required for installation work.

Responsibilities

• Install and service security systems, fire alarms, and camera systems.
• Educate customers on how to properly use and maintain their systems.
• Perform system maintenance and provide ongoing customer support.
• Diagnose technical issues and determine appropriate solutions.
• Complete detailed service documentation and reports using company iPads.
• Maintain accurate records of work performed.
• Maintain a clean and safe work environment.
• Work collaboratively with team members and other departments.

Skills

Communication skills

Troubleshooting

Interpersonal skills

Physical fitness

Tools

Hand tools

Electrical testing tools

Job description

Installation Technician

Open Application | Fayetteville, NC

Holmes Security Systems is accepting open applications for Installation Technicians in our Fayetteville, NC location.

This role is ideal for someone who enjoys hands-on work, problem solving, and helping customers feel safe and confident using their security systems. Installation Technicians are responsible for installing, servicing, and troubleshooting security, fire alarm, and camera systems while delivering excellent customer service.

Responsibilities

• Install and service security systems, fire alarms, and camera systems
• Educate customers on how to properly use and maintain their systems
• Perform system maintenance and provide ongoing customer support
• Diagnose technical issues and determine appropriate solutions
• Complete detailed service documentation and reports using company iPads
• Maintain accurate records of work performed
• Maintain a clean and safe work environment
• Work collaboratively with team members and other departments

Qualifications

• Ability to install, service, test, and troubleshoot security and life safety systems
• Working knowledge of hand tools and basic electrical circuits
• Strong communication, interpersonal, and troubleshooting skills
• Familiarity with equipment and tools required for installation work
• Ability to work independently with minimal supervision
• Ability to meet the physical requirements of the job, including:
  • Bending
  • Lifting heavy equipment
  • Climbing ladders
  • Crawling
  • Working in confined spaces
• Valid North Carolina Driver’s License and reliable transportation
• Ability to pass a criminal background check and drug screening
• Ability to become registered with the NC Alarm Systems Licensing Board
• NC Electrical License is a plus but not required
• Previous experience in security, low voltage, or related fields is beneficial

Benefits

• Competitive pay
• Paid time off
• Health and dental insurance
• 401(k) retirement plan
• Additional company benefits

About Holmes Security Systems

Founded in 1908 by Oliver Wendell Holmes, Holmes Security Systems has grown to become one of the region's leading providers of security and life safety solutions. As a family-owned company, we are proud to offer industry-leading technology combined with personalized service and a hometown touch.

Our continued success is built on the quality of care we provide our customers, which inspired our longtime tagline:

"There's No Place Like Holmes."