Security Systems Technician

Fortis Fire & Safety; Knightdale (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Paid vacation and sick time

Company Paid Holidays

401(k) retirement plan with competitive company match

Medical, Dental, and Vision insurance

Career Advancement Opportunities

Job summary

Fortis Fire & Safety in Knightdale, NC is seeking experienced Security System Technicians. This position focuses on the installation, service, testing, and maintenance of electronic security systems across various locations, mainly in North and South Carolina. Ideal candidates will have a strong low-voltage background and will receive ongoing training.

Successful technicians will manage both local and potential out-of-state assignments. Prior experience with systems such as DMP and Lenel is advantageous but training will be provided where needed. This role offers opportunities for career advancement and a competitive benefits package.

Qualifications

• 3–4 years of experience in the low-voltage industry.
• Hands-on experience programming and troubleshooting access control systems.
• Strong ability to learn new systems and technologies.

Responsibilities

• Install, service, test, and maintain electronic security systems.
• Interpret blueprints and maintain documentation as needed.
• Package and prepare equipment for installation.
• Communicate professionally with all stakeholders.
• Ensure compliance with company and industry standards.

Skills

Low-voltage expertise

Electronic security systems proficiency

Troubleshooting skills

Programming access control systems

Time management

Problem-solving skills

Communication skills

Tools

DMP

Lenel

Genetec

Software House

Job description

Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

Benefits

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process.

Job Summary

Diversified Systems in Knightdale, NC is seeking experienced Security System Technicians to join our team. This role focuses on the installation, service, testing, and maintenance of electronic security systems at various locations across the United States, with most work initially in North and South Carolina.

Technicians will begin by supporting branch system refresh projects and will receive training on company standards and procedures. As skills develop, employees may become eligible for expanded responsibilities, specialized projects, and additional advancement opportunities.

Travel will be required – primarily local at first, with the potential for out‑of‑state assignments based on business needs. The ideal candidate has a strong low‑voltage background, excellent attention to detail, and the ability to learn new technologies efficiently.

Experience with the following systems is a plus (training provided):

• Digital Monitoring Products (DMP), Bosch
• AccessIT, CCure, Software House
• RS2 Technologies
• Network Video Recorders: Verint, Milestone
• DSX

Essential Duties and Responsibilities

• Install, service, test, and maintain electronic security systems, including access control, intrusion, and video surveillance.
• Interpret blueprints and update as‑built documentation as needed.
• Ensure all equipment, tools, and materials are properly prepared and staged for installation work.
• Maintain clear, professional communication with internal teams, contractors, and client personnel.
• Follow established procedures to ensure safe and authorized entry to all customer sites.
• Troubleshoot system issues accurately and efficiently.
• Adhere to company, client, and industry standards for quality and compliance.
• Travel as required for project assignments.

Required Skills & Qualifications

• 3–4 years of experience in the low-voltage industry with demonstrated proficiency in electronic security systems.
• Hands‑on experience programming, configuring, and troubleshooting access control systems and panels (e.g., DMP, Lenel, Genetec, Software House, AMAG, or similar).
• Strong ability to learn new systems and technologies.
• Excellent time management, organization, and problem‑solving skills.
• Ability to work independently and collaboratively in a field‑based environment.
• Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
• Ability to travel as required for project and service work.

Preferred Qualifications

• Experience with access control, intrusion, or video surveillance systems listed above.
• Technical training or certifications related to low-voltage, security systems, or electronics.
• Experience with corporate, commercial, or multi‑site environments.

Physical Demands

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Equal Employment Opportunity

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.