Installation Technician - Worcester MA

VIP, Inc.; Worcester, Northern (MA, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

VIP, Inc. in Worcester, MA is seeking an Installation Technician to support the company mission of earning automotive customers for life. You will perform installation work, tire service, and the repair or replacement of parts, fluids, and accessories, while focusing on safety, quality, and customer satisfaction.

The role emphasizes effective communication, teamwork, and adherence to VIP policies and all applicable regulations to deliver a consistent, first-time-right service experience.

Job description

Title: Installation Technician

Reporting To: Service Manager

Employment Classification: Non-exempt / hourly

General Summary

The Installation Technician (I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. An I.T. must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The I.T. is responsible for effective repair and replacement of automotive tires, parts, fluids, and accessories and ensuring these services are done right the first time. An I.T. is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.

Duties & Responsibilities

• 1.