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VIP, Inc. is seeking an Installation Technician. The role focuses on effective and safe service delivery, including the repair and replacement of automotive tires, parts, fluids, and accessories, ensuring these services are done right the first time.
The technician will follow VIP processes, uphold safety and customer service standards, and work to earn automotive customers for life while maintaining compliant operations with applicable regulations.
Title: Installation Technician
Reporting To: Service Manager
Employment Classification: Non-exempt / hourly
The Installation Technician (I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. An I.T. must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The I.T. is responsible for effective repair and replacement of automotive tires, parts, fluids, and accessories and ensuring these services are done right the first time. An I.T. is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.