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VIP, Inc. in Vermont is seeking an Installation Technician (I.T.) to join our service team.
You will focus on safe, efficient installation and replacement of tires, parts, fluids, and accessories while communicating clearly with customers and teammates. Reporting to the Service Manager, you will follow VIP processes to deliver a different and better car-care experience, comply with safety and loss-prevention programs, and ensure work is done right the first time.
Title: Installation Technician
Reporting To: Service Manager
Employment Classification: Non-exempt / hourly
The Installation Technician (I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. An I.T. must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The I.T. is responsible for effective repair and replacement of automotive tires, parts, fluids, and accessories and ensuring these services are done right the first time. An I.T. is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.