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VIP, Inc. in Rochester, NH seeks an Installation Technician to join our on-site team. The position is non-exempt and hourly, reporting to the Service Manager.
You will perform tire, parts, fluids, and accessory installations and replacements, delivering quality work the first time. You will follow VIP processes, communicate effectively with customers and teammates, and uphold safety and regulatory requirements to earn automotive customers for life.
Title: Installation Technician
Reporting To: Service Manager
Employment Classification: Non-exempt / hourly
The Installation Technician (I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. An I.T. must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The I.T. is responsible for effective repair and replacement of automotive tires, parts, fluids, and accessories and ensuring these services are done right the first time. An I.T. is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.