Installation Technician, Summer (Savannah, GA)

Vivint; Savannah (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative company is seeking Direct-to-Home Smart Home Pros to join their team. This seasonal position, starting in summer 2025, offers the opportunity to work on cutting-edge smart home technology while providing exceptional customer service. Candidates will earn piece-rate pay with an unlimited commission plan, allowing them to control their income through customer interactions. The role requires 100% travel and may involve temporary relocation, making it perfect for those who enjoy a dynamic work environment. If you're ready to contribute to creating smarter, safer homes, this is the opportunity for you!

Qualifications

• Exceptional customer service skills are essential for this role.
• Sales or field services experience is helpful but not required.

Responsibilities

• Install and troubleshoot smart home technology in customer homes.
• Manage inventory and assets with a business owner mentality.
• Provide expert-level installation and services with integrity.

Skills

Customer Service Skills

Sales Experience

Field Services Experience

Technical Background (Construction/Electrician)

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

Position: Direct-to-Home Smart Home Pros

Provide expert-level installation and services, delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity, offering peace of mind.

This position is seasonal, starting summer 2025. It requires 100% travel and may involve temporary relocation throughout the summer.

What you'll do:

1. Earn piece-rate pay and enjoy an unlimited commission plan.
2. Become an expert on smart home technology through training on industry-leading products.
3. Manage inventory and assets with a business owner mentality.
4. Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
5. Create solutions to protect and simplify customers' lives.
6. Conduct routine maintenance and inventory of company products and equipment.
7. Explain and provide detailed system capabilities and operational instructions to customers.
8. Control your income by providing opportunities for customers to purchase additional products and services.
9. Leverage services and installation appointments into leads and revenue.

What we're looking for:

• Exceptional customer service skills.
• Sales and/or field services experience is helpful; technical backgrounds like construction or electrician work are a plus but not required.
• A team player who can also work independently.
• Willingness to submit to a criminal background check.
• Current valid driver's license and reliable transportation.

Physical demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet.
• Work in attics and confined spaces.
• Bend, kneel, crouch, and stand for long periods.
• Adherence to a strong safety culture, including safety analysis of work sites.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic drug testing, including post-accident and reasonable suspicion testing, where permitted by law. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities. Salary and level may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.