Installation Technician

Gallaher Fire, Security, and Communications; Nashville (TN); On-site; USD 42,000 - 68,000; Full time

Job summary

Gallaher Fire, Security, and Communications in Nashville is seeking an Installation Technician to install, configure, service, troubleshoot, and repair low voltage systems including Fire Alarms, Access Control, CCTV, Nurse Calls, and Intercom systems.

The role involves start-up and commissioning, clear communication with project leads and clients, on-site installations, inspections for code compliance, and timely reporting while supporting on-call duties as needed.

Qualifications

• High School Diploma or equivalent required.
• College degree or related coursework preferred.
• Valid Driver’s License required.
• Tennessee Alarm System Contractor License required (must pass state requirements).
• NICET Certification optional.

Responsibilities

• Program, start-up, troubleshoot and commission new system installation.
• Performs basic point-to-point troubleshooting on Fire Alarms, Access Control Systems, CCTV, Nurse Calls and Intercoms.
• Communicate with project lead and client on status, challenges and dates.
• Assist with installation projects under direction for successful installation.
• Identify installation or system issues to project lead.
• Review contract and design documents prior to installation for accuracy.
• Perform inspections to ensure alarms are installed and working per code.
• Complete detailed project reports.
• Respond to emergency service calls.
• Maintain strong written and oral communication with clients.

Skills

Effective communication

Technical and computer skills

Problem solving

Education

High School Diploma or equivalent

College degree or related coursework preferred

Valid Driver’s License

Tennessee Alarm System Contractor License

NICET Certification (optional)

Job description

An Installation Technician is responsible for installing, configuring, servicing,troubleshooting, and repairing low voltage systems, including but not limitedto Fire Alarms, Access Control Systems, CCTV, Nurse Calls, and Intercomsystems. The Technician must be a role model to the organization with regardsto integrity, commitment to results, inspiring teamwork and building on ourstrong culture of employee recognition while delivering legendary service toour customers, both internal and external.

Key Responsibilities

• Program,start-up, troubleshoot and commission new system installation.
• Performsbasic point-to-point troubleshooting on Fire Alarms, Access ControlSystems, CCTV, Nurse Calls and Intercom systems and other systems, asrequired.
• Clearlycommunicate with project lead and client on project status, challenges,and completion dates.
• Assistwith installation projects, with direction for a successful installation.
• Identifyinstallation or system issues to project lead.
• Reviewcontract and design documents related to the project for accuracy prior toinstallation of system.
• Performinspections to ensure alarms are installed and working according to code.
• Completedetailed project reports.
• Respondto emergency service calls.
• Maintainsstrong written and effective oral communication skills for both internaland external clients.
• Demonstratesattention to detail to ensure successful resolution to customerrequirements in a timely and cost-effective manner.
• Shifttimes may vary based on assignments made by the SPM or GM.
• Canbe required to works a rotating on-call schedule.
• Requiredto have prompt, regular attendance in-person and be available to workon-site, in-person during regular business hours and as needed.
• Performs other duties asassigned.

Qualifications

• High School Diploma orequivalent
• College graduates with arelated degree or equivalent college coursework, preferred.
• Valid Driver’s License
• Tennessee Alarm SystemContractor License (must pass state requirements to obtain, including drugscreen, background check and fingerprinting)
• NICET Certification,optional.
• 1 yearof industry related experience preferred, but not required.
• Knowledge of low voltagesystems, including but not limited to Fire Alarms, Access Control Systems,CCTV, Nurse Calls, and Intercom systems.
• Possess both technical andcomputer skills.
• Effective communicationskills, both written and oral.

Work Requirements

• Position requires climbingladders, frequent walking, stooping, crawling, pushing, balancing, liftingof more than 75 lbs. and operating heavy equipment.
• Works in confined areas,stockroom, closets, etc. above and below ground level.
• Ability to travel with a crewand ride a company provided vehicle.

EEOC Statement

Gallaherprovides equal employment opportunities to all employees and applicants foret employment and prohibits discrimination and harassment of any type withoutregard to race, color, religion, age, sex, national origin, disability status,genetics, protected veteran status, sexual orientation, gender identity orexpression, or any other characteristic protected by federal, state or locallaws.