Installation Technician

Gallaher Fire, Security, and Communications; Knoxville (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

Gallaher Fire, Security, and Communications seeks an Installation Technician to install, configure, service, troubleshoot, and repair low voltage systems including Fire Alarms, Access Control, CCTV, Nurse Calls and Intercoms. The technician will uphold our culture of integrity and legendary service while coordinating with project leads and clients.

Responsibilities include commissioning new systems, resolving on-site issues, and ensuring compliance with codes through inspections and detailed

Qualifications

• High School Diploma or equivalent required.
• College graduates with a related degree or equivalent coursework preferred.
• Valid Driver's License.
• Tennessee Alarm System Contractor License (must pass state requirements to obtain, including drug screen, background check and fingerprinting).
• NICET Certification, optional.
• 1 year of industry related experience preferred, but not required.
• Knowledge of low voltage systems including Fire Alarms, Access Control, CCTV, Nurse Calls, and Intercoms.
• Possess both technical and computer skills.
• Effective communications skills, both written and oral.

Responsibilities

• Program, start-up, troubleshoot and commission new system installation.
• Performs basic point-to-point troubleshooting on Fire Alarms, Access Control Systems, CCTV, Nurse Calls and Intercom systems as required.
• Clearly communicate with project lead and client on project status, challenges, and completion dates.
• Assist with installation projects, with direction for a successful installation.
• Identify installation or system issues to project lead.
• Review contract and design documents related to the project for accuracy prior to installation of system.
• Perform inspections to ensure alarms are installed and working according to code.
• Completed detailed project reports.
• Respond to emergency service calls.
• Maintains strong written and effective oral communication skills for both internal and external clients.
• Shifttimes may vary based on assignments. Rotation on-call schedule may be required.
• Prompt, regular attendance in-person and on-site during regular business hours and as needed.

Skills

Low voltage systems knowledge

Technical and computer skills

Effective communication skills

Education

High School Diploma or equivalent

College degree coursework or related degree

Tennessee Alarm System Contractor License

NICET Certification

Job description

An Installation Technician is responsible for installing, configuring, servicing,troubleshooting, and repairing low voltage systems, including but not limitedto Fire Alarms, Access Control Systems, CCTV, Nurse Calls, and Intercomsystems. The Technician must be a role model to the organization with regardsto integrity, commitment to results, inspiring teamwork and building on ourstrong culture of employee recognition while delivering legendary service toour customers, both internal and external.

Key Responsibilities

• Program,start-up, troubleshoot and commission new system installation.
• Performsbasic point-to-point troubleshooting on Fire Alarms, Access ControlSystems, CCTV, Nurse Calls and Intercom systems and other systems, asrequired.
• Clearlycommunicate with project lead and client on project status, challenges,and completion dates.
• Assistwith installation projects, with direction for a successful installation.
• Identifyinstallation or system issues to project lead.
• Reviewcontract and design documents related to the project for accuracy prior toinstallation of system.
• Performinspections to ensure alarms are installed and working according to code.
• Completedetailed project reports.
• Respondto emergency service calls.
• Maintainsstrong written and effective oral communication skills for both internaland external clients.
• Demonstratesattention to detail to ensure successful resolution to customerrequirements in a timely and cost-effective manner.
• Shifttimes may vary based on assignments made by the SPM or GM.
• Canbe required to works a rotating on-call schedule.
• Requiredto have prompt, regular attendance in-person and be available to workon-site, in-person during regular business hours and as needed.
• Performs other duties asassigned.

Qualifications

• High School Diploma orequivalent
• College graduates with arelated degree or equivalent college coursework, preferred.
• Valid Driver's License
• Tennessee Alarm SystemContractor License (must pass state requirements to obtain, including drugscreen, background check and fingerprinting)
• NICET Certification,optional.
• 1 yearof industry related experience preferred, but not required.
• Knowledge of low voltagesystems, including but not limited to Fire Alarms, Access Control Systems,CCTV, Nurse Calls, and Intercom systems.
• Possess both technical andcomputer skills.
• Effective communicationskills, both written and oral.

Work Requirements

• Position requires climbingladders, frequent walking, stooping, crawling, pushing, balancing, liftingof more than 75 lbs. and operating heavy equipment.
• Works in confined areas,stockroom, closets, etc. above and below ground level.
• Ability to travel with a crewand ride a company provided vehicle.

EEOC Statement

Gallaherprovides equal employment opportunities to all employees and applicants foretobemployment and prohibits discrimination and harassment of any type withoutregard to race, color, religion, age, sex, national origin, disability status,genetics, protected veteran status, sexual orientation, gender identity orexpression, or any other characteristic protected by federal, state or locallaws.