Installation Technician

Jobtailor; Frankfort (KY); On-site; USD 40,000 - 52,000; Full time

Job summary

Jobtailor in Kentucky is seeking a Broadband Installer to work on-site at customers' homes and businesses, installing high-speed broadband, Wi-Fi, and voice services while delivering best-in-class service.

You will meet customers, complete training, and troubleshoot connectivity issues, with a flexible schedule including evenings and weekends. A valid driver's license, ability to lift up to 60 lbs, and ladder safety awareness are required.

Qualifications

• High School Diploma or GED is required.
• Valid state driver’s license is required.
• Ability to lift up to 60 lbs.
• Flexible schedule including evenings and weekends.
• Identify wire and cable colors during installations.

Responsibilities

• Install high-speed broadband, Wi-Fi, and voice services at customer locations.
• Install new lines and activate networks.
• Meet customers and deliver best-in-class service.
• Troubleshoot connectivity issues and ensure customer satisfaction.

Skills

Customer service

Problem solving

Flexible schedule

Field service

Safety awareness

Education

High School Diploma or GED

Tools

Cable testing tools

Ladder safety equipment

Job description

• Work independently at customers’ homes and businesses
• Install high-speed broadband, Wi-Fi, and voice services
• Install new lines
• Climb ladders and work aloft
• Plug in and activate Wi-Fi networks
• Solve installation and connectivity problems
• Meet customers and deliver best-in-class service
• Complete extensive and ongoing paid training

Requirements

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up to 60 lbs
• Weigh less than 325 lbs. for ladder safety
• Work in small spaces or aloft up to 28 ft.
• Be available for overtime, emergency callouts and holiday work
• Identify wire and cable colors
• Qualify on pre-employment assessments
• Have a High School Diploma or GED

Core Competencies

Demonstrates expertise in installing high-speed broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments, including homes and businesses, while adhering to safety and operational standards.

Highest-signal resume keywords

• High-Speed Broadband Installation
• Wi-Fi Network Activation
• Customer Service Excellence
• Valid State Driver’s License
• High School Diploma or GED

Hard Skills

• Installation of New Lines
• Troubleshooting Connectivity Issues
• Identifying Wire and Cable Colors
• Lifting and Moving Up to 60 lbs
• Climbing Ladders Up to 28 ft

Soft Skills

• Problem Solving
• Flexibility in Schedule

Industry Keywords

• Broadband Services
• Voice Services
• Wi-Fi Services
• Emergency Callouts
• Overtime Availability