Installation Technician

Flock Safety; Boston (MA); On-site; USD 63,000; Full time

Job summary

An innovative company is seeking an Installation Technician to join their dynamic Field Operations team. This role is crucial for ensuring customer satisfaction through the installation of advanced security systems. The technician will work outdoors, installing poles, solar panels, and cameras, while also engaging with customers to discuss installation options. Ideal candidates will have a strong work ethic, excellent communication skills, and a willingness to learn. This position offers a competitive salary and the opportunity to work in a fast-paced, rewarding environment where your contributions make a real difference.

Benefits

Stock Options

Overnight Accommodations for Travel

Flexible Work Hours

Qualifications

• Must be able to lift up to 50 lbs and work at heights.
• Experience in construction or security systems is a plus.

Responsibilities

• Install poles and mount solar panels and cameras.
• Perform administrative tasks and provide installation photos.
• Meet with customers and perform site surveys.

Skills

Field Work Experience

Construction Skills

Low Voltage Wiring

Time Management

Communication Skills

Organizational Skills

Basic Computer Skills

Positive Attitude

Tools

Bucket Truck

Work Van (Ford Transit)

Skid Steer (Toro Dingo/Bobcat)

Tow Behind Compressor

Job description

The Opportunity

Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.

How you'll make an impact:

1. Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 36” holes.
2. Mount solar panels on poles and attach external batteries to solar panels.
3. Affix license-plate reading cameras with PTZ (Pan, Tilt, Zoom) technology to poles, angle to capture desired footage.
4. Work on both public and private roads, working often on equipment 10-12’ high.
5. Regularly work with a bucket truck and/or ladder to work on equipment up to 30’ high.
6. Repair minor breaks in underground irrigation or private wiring.
7. Adhere to daily schedule by showing up prepared and completing work in a reasonable time frame.
8. Provide installation pictures via the Flock field app on a mobile device.
9. Perform administrative tasks such as inventory management and reporting, continuing training, and receiving product shipments.
10. Perform work in a safe and professional manner.
11. Meet with customers to discuss installation options and perform site surveys.
12. Interpret traffic control plan and permit drawings to identify proper installation location for a Flock device.

The Skillset

1. This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.
2. Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.
3. Prior knowledge or willingness to be trained to operate and drive a bucket truck on occasion.
4. Comfortable driving a work van (Ford Transit) and occasionally a 1 ton pickup truck (Ram 3500) or towing a small trailer.
5. Prior use of tow behind compressor, stand on skid steer (Toro Dingo) or ride on skid steer (Bobcat) is a plus (training included).
6. Must be comfortable working on and around ladders/heights.
7. Handyman-like experience whether personally or professionally.
8. Able to think on your feet and while using your hands.
9. Time-management and communication skills.
10. Highly organized.
11. Desire to work outdoors and comfortable working in all weather conditions.
12. General knowledge for all things tech, and the ability/desire to learn and work with new software/tools.
13. Positive and professional demeanor.
14. Willingness to go outside your comfort zone when the situation requires it.
15. Basic knowledge of computer skills, Office Suite, Google Suite and email.

Required Availability: M-F during daylight hours. Overtime is at times expected and required based on the particular market's ticket backlog and/or unique requirements. Start and end times will vary based on time of year (solar constrained) and the workload.

Travel: Expect to travel up to 3 hours away during service tickets regularly. Occasionally this role will require travel up to 8 hrs away. In these situations, overnight accommodations are provided. We do not anticipate the travel demand for this role to exceed 30%.

Physical Activities Performed Frequently:

1. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
2. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
3. Remaining in a stationary position, often standing or sitting for prolonged periods.
4. Moving about to accomplish tasks or moving from one worksite to another.
5. Adjusting or moving objects up to 75 pounds in all directions.
6. Communicating with others to exchange information, often over the phone.
7. Repeating motions that may include the wrists, hands and/or fingers.
8. Operating machinery and/or power tools.
9. Operating motor vehicles or heavy equipment.
10. Constantly assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions and Physical Demands

1. Working in seasonal high and low temperatures.
2. Working in outdoor elements such as precipitation and wind.
3. Working in noisy environments.
4. Working in hazardous conditions: near highways or heavy traffic.
5. Moving objects ranging from 20 pounds up to 100 pounds or more.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

Salary & Equity

In this role, you’ll receive a starting salary of $62,400 as well as stock options.