Field Service/Installation Technician

Benco Dental; Baltimore (MD); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a family-owned company dedicated to driving dentistry forward as a Field Service/Installation Technician. This exciting role involves providing hands-on support and solutions to clients, ensuring their equipment operates smoothly. With a strong emphasis on career development and a supportive team culture, you will thrive in an environment that values diversity and inclusion. Enjoy excellent compensation packages, immediate benefits, and the opportunity to make a real impact in the dental industry. If you're passionate about customer service and technical problem-solving, this is the perfect opportunity for you!

Benefits

Medical, Dental and Vision Benefits

401k Package

Paid Time Off Program

Profit Sharing

College Tuition Savings Program

Associate Discounts

Community Giveback Programs

Qualifications

• Hands-on support to customers in the field.
• Mechanical or Technical experience preferred.

Responsibilities

• Providing maintenance and repair services out in the field.
• Training staff and customers on equipment usage.

Skills

Computer proficiency

Organizational skills

Problem solving skills

Exceptional communication skills

Education

High School Diploma or equivalent

Technical training in bio-medical or electronics

Tools

Power tools

HVAC systems

Job description

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Baltimore, MD

Field Service/Installation Technician at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Family owned for 90+ years
  
  

Position Summary

The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment.

Do YOU Possess These Skills and Attributes?

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills
  
  

No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes:

• Mechanical or Technical experience/education
• Electrical, Customer service, Military, or Software/hardware experience
• Pneumatics
• HVAC
  
  

Do These Responsibilities Interest YOU?

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment
  
  

Do YOU Meet These Requirements?

• High School Diploma or equivalent
• Valid driver’s license and clean driving record (Required)
• Technical training in the bio-medical or electronics field (Preferred)
• Physical:
• Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
• Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
• Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
• Able to work in tight spaces
• Frequent travel to customer sites (daily) and occasional use of power tools
  

The base pay range of $21.63-25.00/hour represents the low and high end of the hiring salary range for applicants that meet the minimum qualifications (tech in training). Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, and performance. The hiring range listed is just one component of our total compensation package for employees. Other financial rewards may include bonuses, profit sharing, and Paid Time Off.

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

• This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning and Information Technology

• Industries

  Medical Device

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