Installation Services Coordinator

chadwellsupply; Phoenix (AZ); Hybrid; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401K

Paid time off (104 hours)

Gym access

Meal prep services

Employee discount

Job summary

Chadwell Supply is seeking an Installation Services Coordinator to support our sales team, customers, and partner installers involved in HVAC, appliance, and water heater installations, service work, and preventative maintenance.

You will manage installation and service orders, develop templates to streamline workflow, coordinate inspections, support warranty and special order activities, and help resolve purchase order issues.

Qualifications

• 1-3 years’ experience in HVAC installation or service.
• A high school diploma or GED is required.
• Strong communication, organizational and time management skills.
• Proficiency in MS Office and SalesPad.

Responsibilities

• Process all Installation & Service requests in the system.
• Assist in warranty and special orders process of any parts and service.
• Resolve Purchase Order discrepancies.
• Create templates for ease of ordering replicated unit styles.
• Research AHRI Certificate information for all products.
• Assist with administrative duties when necessary.
• Monitor and ensure Installation Services procedures are followed for ongoing installations.

Skills

HVAC installation experience

Strong communication

Organizational skills

Time management

MS Office Suite

SalesPad

Education

High school diploma or GED

Tools

SalesPad

MS Office Suite

Job description

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the 2026 National Apartment Association Supplier Company of the Year!

Benefits that drive themselves

• Competitive Hourly Wage of $19.00 / hour!
• Full Time, Monday-Friday 9:00am - 6:00pm.
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
• We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!
• Employee discount program!
• Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.
• Named Top 100 Companies in Tampa Bay for 8 consecutive years since 2019!

Overview

The Installation Services Coordinator supports sales team members, customers, and partner installers involved in HVAC, appliance, and water heater installations, service work, and preventative maintenance. The Coordinator manages their assigned installation and service orders, develops templates to streamline workflow, coordinates inspections, supports warranty and special order activities, and assists administrators in resolving purchase order issues.

What you will need

• A high school diploma or GED or required.
• 1-3 years’ experience in HVAC installation or service.
• Strong communication, organizational and time management skills.
• Strong verbal and written English language skills.
• Strong interpersonal skills.
• Proficiency with MS Office Suite products (Word, Excel, PowerPoint, and MS Outlook) and SalesPad.

How you will make an Impact

• Process all Installation & Service requests in the system.
• Assist in the warranty and special orders process of any parts and service.
• Resolve Purchase Order discrepancies.
• Creates templates for ease of ordering replicated unit styles.
• Research AHRI Certificate information for all products.
• Assist with administrative duties when necessary.
• Monitor and ensure Installation Services procedures are followed for current and upcoming installations.