Installation Services Administrator

Chadwell Supply; Tampa (FL); Hybrid; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive Hourly Wage

Full benefits including medical and dental

Complimentary gym access

Long-term career opportunities

Job summary

A growing supplier company in Florida seeks an Installation Services Administrator to support sales teams and customers with HVAC, appliance, and water heater installations. Responsibilities include managing diagnostic requests, scheduling, and processing invoices, while ensuring strong communication skills are utilized. The company offers competitive pay, full benefits, and future career opportunities. Join a team recognized as a top workplace while enjoying a supportive and challenging work environment.

Qualifications

• A high school diploma or GED is required.
• Strong verbal and written English language skills.
• Proficiency with MS Office Suite products.

Responsibilities

• Manage diagnostic requests and invoice processing.
• Register equipment for extended warranty coverage.
• Monitor and respond to Installation Team related emails.

Skills

Strong communication skills

Organizational skills

Time management skills

Strong verbal and written English language skills

Interpersonal skills

Proficiency with MS Office Suite

Education

High school diploma or GED

Tools

MS Office Suite

SalesPad

Job description

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named theNational Apartment Association's 2025 Best Workplace in the Supplier Category.

Benefits that drive themselves

• Competitive Hourly Wage of $18.00 / hour!


• Full Time, Monday-Friday 9:00am - 6:00pm.


• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!


• We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!


• Employee discount program!


• Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.


• Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!

Overview

The Installation Services Administrator supports sales team members, customers and partner installers handling HVAC, appliance, and water heater installations, service calls, and preventative maintenance. The role oversees diagnostic calls and findings, schedules all jobs, processes invoices, completes warranty registrations, monitors team email inboxes, and assists with the administrative requirements of vendor onboarding.

What you will need

• A high school diploma or GED is required.


• Strong communication, organizational and time management skills.


• Strong verbal and written English language skills.


• Strong interpersonal skills.


• Proficiency with MS Office Suite products (Word, Excel, PowerPoint, and MS Outlook) and SalesPad.

How you will make an Impact

• Manage all diagnostic requests, reporting of findings, scheduling and invoice processing.


• Register equipment for extended warranty coverage.


• Monitor and respond to Installation Team related email communications.


• Support Installer Onboarding by reviewing and processing vendor-onboarding emails.


• Prioritize orders with past installation or service dates by coordinating with partner installers to confirm job completion and ensure timely invoice processing.


• Assist coordinators by distributing invoice discrepancies and Medius-related requests.