Installation & Service Technician

Hm Cragg; Minneapolis (MN); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic and innovative team as an Installation & Service Technician - Level III! In this role, you will be a key player in delivering exceptional service and expertise in the power industry. With a commitment to safety and excellence, you'll lead the way in installation and maintenance services while mentoring junior technicians. Enjoy the benefits of employee ownership, a company vehicle, and a comprehensive benefits package that includes training and development opportunities. If you're passionate about making a difference and growing your career, this is the perfect opportunity for you!

Benefits

Company Vehicle

Tuition Assistance

Uniform Allowance

Cell Phone Allowance

Paid Time Off (PTO)

Paid Holidays

401k Match

Medical Insurance

Dental Insurance

Vision Insurance

Qualifications

• 3+ years of experience in installation and service roles.
• Strong communication and customer service skills.

Responsibilities

• Lead installation and maintenance services at customer sites.
• Guide lower-level technicians and manage job sites.

Skills

Installation & Service Expertise

Excellent Communication Skills

Customer Service Skills

Safety Commitment

Education

High School Diploma or Equivalent

Technical Certification

Tools

Industry Specific Tools

Safety Gear

Job description

Join Our Team at HM Cragg - Elevate Your Career as an Installation & Service Technician - Level III!

Who We Are:

We are 100% employee owned, so when you join HM Cragg, you become an owner of one of the most highly skilled and customer-centric companies in the power industry. Our values guide our day-to-day decision making and reflect our core ideologies: Safety First, Create and Innovate, Serve Others, Strive for Excellence, Do What You Say, and Together We Are Better. As an employee and owner of HM Cragg, you will represent these values. This translates into an experience that is a "WOW" for our customers!

We take that same "WOW" commitment and apply it to our own people as well. We offer an exceptional employment experience starting with participation in our employee ownership program and including a comprehensive benefits package. We promote an opportunity for challenge and growth along with progressive tools and technology. If a dynamic and innovative environment supports your interests, we encourage you to take the next step in your career at HM Cragg.

Who You Are:

You're a seasoned Installation & Service Technician - Level III with a minimum of 3 years of experience or equivalent expertise as determined by HMC management. Your ability to work independently, excellent communication skills, and commitment to safety make you an integral part of our field operations.

What We'll Accomplish Together:

As an Installation & Service Technician - Level III, you'll lead the development and implementation of various installation and maintenance services. Operating in the field at customer sites, you'll perform tasks independently and provide guidance to lower-level technicians. Your expertise in analyzing job specifications, preparing detailed procedures, and managing job sites will contribute to our operational success.

What It Takes To Succeed:

1. Minimum of 3 years of experience or equivalent as determined by HMC management.
2. Ability to take direction, communication, and supervision from upper levels of Installation and Field Technicians, Service Manager, and assigned Project Manager.
3. Excellent communication and customer service skills.
4. Excellent attendance record.

What's In It For You:

At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities. You'll have a company vehicle you take home every night, uniform and cell phone allowances, and per diem pay for overnight stays. We provide industry specific tools and safety gear. Most importantly, as an employee-owner, you will receive shares of stock in our company each year that you meet eligibility requirements! You will also enjoy benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.

We are excited to hear from everyone with the skills, experience, and passion to do an excellent job. We do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, gender identity or expression, sexual orientation, marital status, familial status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Join Us - Let's Elevate the Future of Service Together!