INSTALLATION/OPERATIONS SPECIALIST (Quincy, MA)

Cityscapes; Quincy (MA); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Diversity & Inclusion

Sustainability initiatives

Dog-friendly workspace

Ten paid holidays

Gym reimbursement

Wellness initiatives

Company events

Retirement plan with company match

Job summary

Cityscapes is hiring an Installation & Operations Worker in Boston, MA. The role supports day-to-day project execution by preparing, transporting, and installing plants, containers, décor, and materials at client locations.

You will work with installation and operations teams to stage materials, complete deliveries, and maintain organized warehouse spaces. The ideal candidate is dependable, safety-minded, organized, and able to work in a fast-paced environment.

Qualifications

• High degree of organizational skills and professionalism.
• Valid driver’s license and ability to operate company vehicles for errands and material transport.
• Forklift certification preferred.
• Team-oriented and able to collaborate with multiple departments.
• Proficient verbal and interpersonal skills.
• Effective communication and follow-through required.

Responsibilities

• Represent Cityscapes professionally to clients, vendors, and team members.
• Safely load, unload, and transport plants, containers, décor, and installation materials.
• Assist with daily deliveries to client sites, ensuring on-time arrival.
• Support installation crews by reading work orders and pulling required materials.
• Prepare products for installation and restock as needed.
• Process returned materials and update inventory records.
• Operate warehouse equipment safely and keep areas organized.
• Support project prep, event logistics, and other duties as needed.
• Ensure all vehicles and equipment are secured at end of day.

Skills

Organizational skills

Valid driver's license

Forklift certification

Teamwork

Verbal communication

Follow-through

Job description

We strive to promote goodwill throughout the Greater Boston area. Through company-wide volunteering and fundraising initiatives, we are able to give back to the community that has helped us grow throughout the years.

Diversity & Inclusivity

We have always prided ourselves on providing a safe and inclusive work environment for everyone, and we actively hire people from all walks of life.

Sustainably-Minded

Green living is certainly our thing here at Cityscapes! We make conscious efforts to encourage sustainability across our work spaces by reducing waste, buying local, and implementing recycling programs.

Growing plants and people

Dog-Friendly Warehouse

Ten Paid Holidays

Gym Reimbursement & Wellness Initiatives

Company Events & Outings

Retirement Plan with Company Match up to 3%

There's a spot for everyone at Cityscapes. We work in a variety of locations and hire for a multitude of skill sets.Let's cultivate your career!

The Installation & Operations Worker supports the day-to-day execution of Cityscapes projects by preparing, transporting, and installing plants, containers, seasonal décor, and other materials at client locations. This hands-on role works closely with installation and operations teams to stage materials, complete deliveries, support installations, and maintain organized warehouse and storage areas. The ideal candidate is dependable, safety-minded, organized, and comfortable working in a fast-paced, physically active environment. Success in this role requires strong teamwork, attention to detail, and a professional approach when interacting with clients and fellow team members.

Responsibilities & Duties:

Represent Cityscapes professionally by maintaining a positive attitude and providing courteous, respectful service to clients, vendors, and fellow team members.

Safely load, unload, secure, and transport plants, containers, seasonal décor, hard goods, and installation materials for delivery to client locations.

Assist with daily deliveries to client sites, ensuring all materials arrive accurately, safely, and on schedule.

Support installation crews by reading daily work orders, staging materials, and pulling the correct plants, containers, and supplies for each project.

Retrieve, assemble, and prepare products for installation crews, ensuring all required materials are complete before departure.

Process returned materials by inspecting, restocking, and updating inventory records as appropriate.

Operate warehouse equipment and follow safe material handling practices when moving products throughout the facility.

Maintain a clean, organized, and safe warehouse, loading dock, yard, greenhouse, and exterior storage areas.

Support installation and operations teams with project preparation, event logistics, and other operational needs as business demands require.

Ensure warehouse, storage areas, vehicles, and equipment are secured and locked at the end of the workday when assigned.

Follow all Cityscapes safety policies, including proper lifting techniques, use of personal protective equipment (PPE), and safe operation of company vehicles and equipment.

Identify opportunities to improve warehouse organization, inventory accuracy, operational efficiency, and team processes.

Perform other duties and special projects as assigned.

Essential Skills and Experience:

Must possess a high degree of organizational skills and professionalism

Valid driver's license and ability to operate company vehicles for errands and material transport required

Fork-lift certification preferred

Team-oriented and possesses the ability to work collaboratively with the operations department, installation & exterior departments, sales/client representatives, and office staff

Proficient verbal and interpersonal skills

Effective communication and follow-through a must

Working Conditions:

Ability to lift up to 50 lbs; standing for long periods of time; stretching, bending, lifting, stooping, kneeling, reaching, pushing, and pulling.

Please reach out if you have any questions about our open roles or future opportunities.

Email [e-mail]

Let us know if we can help with
anything else!

197 CLARENDON STREET, BOSTON MA 02116

617.451.1364

The best things about working at Cityscapes is the teamwork I experience daily, the relationships I have developed, and the fact that Cityscapes really cares about their employees. We also create an atmosphere together to improve our clients lives and our mission is to inspire and innovate with beautifully designed greenery.

Alex Masella, Employee 30 years / Service Administrator

Managing one of Boston's more iconic buildings is no small feat. The responsibility of up-keeping greenery that is as beautiful as the architecture around us is huge. Having Cityscapes come and design our planting beds and maintain our greenery inside and out, has made my life a breeze. I know I can count on them to perform up to my standards, while keeping everything fresh and innovative.

Brookview serves mothers and children experiencing a grueling and challenging circumstance-homelessness. Jan Goodman and her Cityscapes volunteers always lift our spirits, and make our days delightful and enjoyable. Whether they are working with the moms and kids making crafts and decorations for holidays, planting a vegetable garden, or doing exterior landscaping-their creativity elicits laughter, brings joy to our hearts, and welcomes us home. We always look forward to spending time with the Cityscapes team.