WAREHOUSE MANAGER (Full-time (40 hrs./week) Quincy, MA)

Cityscapes; Quincy (MA); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Ten Paid Holidays

Gym Reimbursement & Wellness Initiates

Company Events & Outings

Retirement Plan with Company Match up

Dental/Vision/Medical Insurance

Commuter Benefits

Paid Time Off

Professional Development Workshops

Job summary

Cityscapes is seeking a seasoned warehouse leader to oversee operations across our loading dock, greenhouse, yard, and storage areas in the Greater Boston area. You will ensure efficiency, safety, and compliance while guiding a team of warehouse staff and drivers.

The role emphasizes hands-on leadership, training, and collaboration with the Director of Logistics to optimize workflows, scheduling, and asset maintenance in a dynamic environment.

Qualifications

• At least 5 years of experience in warehouse operations, logistics, distribution, or a related environment.
• At least 2 years of supervisory or leadership experience in a warehouse or logistics setting.
• Working knowledge of warehouse safety practices, OSHA requirements, and regulatory compliance.
• Experience training, coaching, and developing employees.
• Strong organizational, communication, and problem-solving skills, with the ability to prioritize competing responsibilities.
• Ability to lead by example and foster a positive, accountable, and team-oriented work environment.
• Proficiency with Microsoft Office; experience with warehouse or inventory management systems is preferred.
• Valid driver's license and an acceptable driving record.
• Ability to safely lift and carry up to 50 pounds, with or without reasonable accommodation, and perform occasional physical warehouse duties as business needs require.

Responsibilities

• Maintain clean, organized, and secure warehouse, loading dock, greenhouse, yard, and storage areas.
• Monitor inventory organization, material flow, and operational efficiency.
• Identify operational challenges and recommend process improvements that strengthen workflow and productivity.
• Lead daily warehouse safety initiatives and reinforce compliance with Cityscapes policies, OSHA requirements, and safe work practices.
• Conduct routine inspections of the warehouse, equipment, vehicles, and storage areas; promptly address identified safety concerns.
• Coordinate employee safety training and maintain required training logs, inspection records, and other safety documentation.
• Support incident reporting, investigations, and corrective actions as needed.
• Reinforce proper material handling, equipment operation, housekeeping standards, and use of personal protective equipment (PPE).
• Keep the warehouse prepared for inspections and audits.
• Provide hand-on daily leadership, coaching, and support to warehouse assistants, laborers, drivers, and seasonal employees.
• Support the interviewing, onboarding, orientation, and training of new team members.
• Assign daily work, monitor productivity, and reinforce quality, safety, and performance expectations.
• Communicate staffing needs, operational issues, and employee performance concerns to the Director of Logistics.
• Coordinate daily warehouse priorities with the Director of Logistics and adjust workflows to meet operational demands.
• Coordinate routine maintenance and inspections for warehouse equipment, vehicles, and facility assets.
• Help implement new warehouse procedures and continuous process improvements.

Skills

Warehouse Ops

Supervisory Leadership

OSHA Compliance

Training & Development

Organization & Communication

Problem Solving

Valid Driver's License

Tools

MS Office

WMS (Warehouse Mgmt Systems)

Job description

We strive to promote goodwill throughout the Greater Boston area. Through company-wide volunteering and fundraising initiatives, we are able to give back to the community that has helped us grow throughout the years.

Diversity & Inclusivity

We have always prided ourselves on providing a safe and inclusive work environment for everyone, and we actively hire people from all walks of life.

Sustainably-Minded

Green living is certainly our thing here at Cityscapes! We make conscious efforts to encourage sustainability across our work spaces by reducing waste, buying local, and implementing recycling programs.

Growing plants and people

Dog-Friendly Warehouse

Ten Paid Holidays

Gym Reimbursement & Wellness Initiatives

Company Events & Outings

Retirement Plan with Company Match up to 3%

There's a spot for everyone at Cityscapes. We work in a variety of locations and hire for a multitude of skill sets.

Rate: From $75,000/annually (depending on experience, skills, and qualifications)

Benefits: Eligible for Dental/Vision/Medical Insurance, Retirement, Commuter Benefits, Paid Time Off, Professional Development Opportunities including workshops, trainings, and skill-building programs, and a collaborative, creative work environment.

Responsibilities

Warehouse Operations

Maintain clean, organized, and secure warehouse, loading dock, greenhouse, yard, and storage areas.

Monitor inventory organization, material flow, and operational efficiency.

Identify operational challenges and recommend process improvements that strengthen workflow and productivity

Safety & Compliance

Lead daily warehouse safety initiatives and reinforce compliance with Cityscapes policies, OSHA requirements, and safe work practices.

Conduct routine inspections of the warehouse, equipment, vehicles, and storage areas; promptly address identified safety concerns.

Coordinate employee safety training and maintain required training logs, inspection records, and other safety documentation.

Support incident reporting, investigations, and corrective actions as needed.

Reinforce proper material handling, equipment operation, housekeeping standards, and use of personal protective equipment (PPE).

Keep the warehouse prepared for inspections and audits.

Leadership & Training

Provide hand-on daily leadership, coaching, and support to warehouse assistants, laborers, drivers, and seasonal employees.

Support the interviewing, onboarding, orientation, and training of new team members.

Assign daily work, monitor productivity, and reinforce quality, safety, and performance expectations.

Communicate staffing needs, operational issues, and employee performance concerns to the Director of Logistics.

Coordination & Communication

Coordinate daily warehouse priorities with the Director of Logistics and adjust workflows to meet operational demands.

Coordinate routine maintenance and inspections for warehouse equipment, vehicles, and facility assets.

Help implement new warehouse procedures and continuous process improvements.

Qualifications

At least 5 years of experience in warehouse operations, logistics, distribution, or a related environment.

At least 2 years of supervisory or leadership experience in a warehouse or logistics setting.

Working knowledge of warehouse safety practices, OSHA requirements, and regulatory compliance.

Experience training, coaching, and developing employees.

Strong organizational, communication, and problem-solving skills, with the ability to prioritize competing responsibilities.

Ability to lead by example and foster a positive, accountable, and team-oriented work environment.

Proficiency with Microsoft Office; experience with warehouse or inventory management systems is preferred.

Valid driver's license and an acceptable driving record.

Ability to safely lift and carry up to 50 pounds, with or without reasonable accommodation, and perform occasional physical warehouse duties as business needs require.

Working Conditions

Based in the Cityscapes warehouse, with a combination of office work and regular movement throughout the warehouse, loading dock, greenhouse, yard, and storage areas.

Frequent interaction with warehouse staff, drivers, vendors, and operational leaders to coordinate daily activities.

Occasional lifting, bending, climbing, loading and unloading materials, and hand-on support of warehouse operations.

Exposure to varying temperatures, weather conditions, noise, forklifts, delivery vehicles, and other warehouse equipment.

Ability to work early mornings, overtime, and occasional weekends during peak operational and seasonal periods.

The best things about working at Cityscapes is the teamwork I experience daily, the relationships I have developed, and the fact that Cityscapes really cares about their employees. We also create an atmosphere together to improve our clients lives and our mission is to inspire and innovate with beautifully designed greenery.

Alex Masella, Employee 30 years / Service Administrator

Managing one of Boston's more iconic buildings is no small feat. The responsibility of up-keeping greenery that is as beautiful as the architecture around us is huge. Having Cityscapes come and design our planting beds and maintain our greenery inside and out, has made my life a breeze. I know I can count on them to perform up to my standards, while keeping everything fresh and innovative.

Brookview serves mothers and children experiencing a grueling and challenging circumstance-homelessness. Jan Goodman and her Cityscapes volunteers always lift our spirits, and make our days delightful and enjoyable. Whether they are working with the moms and kids making crafts and decorations for holidays, planting a vegetable garden, or doing exterior landscaping- their creativity elicits laughter, brings joy to our hearts, and welcomes us home. We always look forward to spending time with the Cityscapes team.