Installation Operations Lead

LeafHome; Florida; On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with company match

Paid time off including parental leave

Career development programs

Employee discount marketplace

Job summary

Leaf Home, America's largest direct-to-consumer full-service provider of branded home services and products, is seeking an Installation Manager in Florida to lead the Installation department. You will manage daily production, scheduling, and third-party installer coordination, ensuring high-quality service and efficient operations.

The role emphasizes training, subcontractor development, and cross-functional collaboration with Service and Sales Operations to resolve issues on first service call

Qualifications

• 3+ years of experience in home construction, remodeling, and/or installation management.
• Proven ability to recruit, train, and onboard subcontractors.
• Detail-oriented with strong attention to quality and accuracy.
• Must hold a valid driver’s license.

Responsibilities

• Assign installation jobs to third-party installer network based on availability and proximity using scheduling tools.
• Schedule jobs based on installer availability and customer preferences.
• Publish daily installation and service reports to identify wins and opportunities for improvement.
• Train, coach and develop installation employees and contractors in office and field.
• Improve subcontractor retention through effective training and engagement.
• Recruit subcontractors to expand installation capacity.

Skills

Verbal and written communication

Training and coaching

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Leaf Home, America's largest direct-to-consumer full-service provider of branded home services and products, is seeking an Installation Manager in Florida to lead the Installation department. You will manage daily production, scheduling, and third-party installer coordination, ensuring high-quality service and efficient operations.

The role emphasizes training, subcontractor development, and cross-functional collaboration with Service and Sales Operations to resolve issues on first service call