Installation Manager - Lead Teams & Schedules

Renuity, LLC; Washington; Presencial; USD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Disability and life insurance

401(k) with company match

Paid time off and holidays

Descripción de la vacante

Renuity is seeking an Installation Manager to lead our installation team in the DMV area and drive an exceptional customer experience. This hands-on role oversees installers, scheduling, fleet operations, quality, and day-to-day execution.

You will coach staff, manage payroll and incentives, perform quality audits, and collaborate with Customer Service and Operations to optimize resources and performance.

Formación

• 5+ years of leadership or management experience.
• Experience in home improvement, installation, construction, closets, or a related industry.
• Strong organizational and problem-solving skills.
• A hands-on leader who holds teams accountable while developing people.
• Ability to manage competing priorities in a fast-paced environment.
• Strong communication and customer-service skills.
• Bachelor's degree or equivalent combination of education and experience.

Responsabilidades

• Lead, coach, and develop a team of installation professionals.
• Oversee daily installation schedules, staffing, and job assignments.
• Ensure installations are completed safely, efficiently, and to company standards.
• Monitor quality, productivity, completion rates, and customer satisfaction.
• Resolve escalated installation and customer issues.
• Partner with Customer Service and Operations to optimize scheduling and resources.
• Conduct ride-alongs, quality audits, and performance reviews.
• Manage installer payroll, bonuses, and performance metrics.
• Oversee fleet maintenance and daily vehicle readiness.
• Identify training needs and help build a high-performing installation team.

Conocimientos

Leadership

Team management

Customer service

Scheduling

Communication

Educación

Bachelor's degree or equivalent

Descripción del empleo

Renuity is seeking an Installation Manager to lead our installation team in the DMV area and drive an exceptional customer experience. This hands-on role oversees installers, scheduling, fleet operations, quality, and day-to-day execution.

You will coach staff, manage payroll and incentives, perform quality audits, and collaborate with Customer Service and Operations to optimize resources and performance.