Installation Manager — Lead a High-Impact Field Team

Renuity, LLC; Washington (District of Columbia); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

401(k) with company match

Job summary

Renuity is seeking an Installation Manager in the Washington, DC area to lead our installation team and deliver an exceptional customer experience. This hands-on leadership role oversees installers, scheduling, fleet operations, quality, and day-to-day execution, directly impacting team performance and customer satisfaction.

You will drive safety, efficiency, and adherence to company standards while coaching staff and improving processes across scheduling and resources.

Qualifications

• 5+ years of leadership or management experience.
• Experience in home improvement, installation, construction, closets, or a related industry.
• Strong organizational and problem-solving skills.
• Hands-on leader with accountability and coaching能力.

Responsibilities

• Lead, coach, and develop a team of installation professionals.
• Oversee daily installation schedules, staffing, and job assignments.
• Ensure installations are completed safely, efficiently, and to company standards.
• Monitor quality, productivity, completion rates, and customer satisfaction.
• Resolve escalated installation and customer issues.
• Partner with Customer Service and Operations to optimize scheduling and resources.
• Conduct ride-alongs, quality audits, and performance reviews.
• Manage installer payroll, bonuses, and performance metrics.
• Oversee fleet maintenance and daily vehicle readiness.
• Identify training needs and build a high-performing installation team.

Skills

Leadership

Operations management

Communication

Problem solving

Education

Bachelor's degree or equivalent

Job description

Renuity is seeking an Installation Manager in the Washington, DC area to lead our installation team and deliver an exceptional customer experience. This hands-on leadership role oversees installers, scheduling, fleet operations, quality, and day-to-day execution, directly impacting team performance and customer satisfaction.

You will drive safety, efficiency, and adherence to company standards while coaching staff and improving processes across scheduling and resources.