Installation Manager

Keller Interiors LLC; Grand Rapids (MI); On-site; USD 52,000 - 78,000; Full time

Job summary

Keller Interiors LLC in Grand Rapids, MI is seeking an Installation Manager to lead the installation team, manage scheduling, and supervise installers, ensuring smooth operations and delivering outstanding customer experiences on every project.

This role handles payroll submissions, onboarding of new installers, routine site inspections, and driving operational excellence while maintaining strong client relationships.

Qualifications

• High school diploma or GED required.
• Experience in flooring installation or construction preferred.
• Must pass a background check and have a valid driver's license.

Responsibilities

• Lead the installation team and manage scheduling.
• Oversee daily operations on job sites.
• Ensure customer satisfaction and resolve issues.
• Approve payroll and onboard installers.
• Perform site inspections and uphold quality standards.

Skills

Excellent Communicator

Leadership

Organized & Detail-Oriented

Problem Solver

Customer-Centric

Education

High school diploma or GED

Job description

Job SummaryAre you a problem-solver with leadership skills and a passion for customer service? Join our dynamic team as an Installation Manager! In this role, you’ll be the backbone of our installation department, ensuring smooth operations, managing a talented team of installers, and driving top-notch customer experiences. If you're ready to lead, innovate, and make an impact, we want you on our team!What You’ll DoThe Installation Manager has a variety of duties and responsibilities that include, but are not limited to, the following:Lead the Team: Manage scheduling, assign installers, and oversee the daily operations.Customer Satisfaction: Ensure clients are happy by resolving issues swiftly and maintaining strong relationships.Site Inspections: Regularly inspect job sites to ensure quality and efficiency.Payroll Management: Approve and submit weekly payroll for installers.Recruitment: Onboard new installers to strengthen our team.Operational Excellence: Support achieving customer satisfaction and compliance goals.Skills & ExperienceExcellent Communicator: You know how to listen and lead with clarity.Leadership: Inspire and motivate your team to perform at their best.Organized & Detail-Oriented: Keep things running smoothly and efficiently.Problem Solver: Quick to address challenges and find solutions.Customer-Centric: Always prioritize delivering the best service.QualificationsHigh school diploma or GED equivalentExperience working in flooring installation or construction preferredOther RequirementsMust be able to pass a background checkMust possess and maintain a current, valid driver's license.TravelTravel is primary local during the business day, although some out-of-the-area travel may be expected.