Installation Manager

MHI Roofing; Smithfield (PA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with match

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Sign-on bonus

Job summary

MHI Roofing, powered by Victors Home Solutions, is seeking an Installation Manager to lead field operations in Smithfield/Morgantown. You will supervise multiple projects daily and coordinate with sales and production to deliver high-quality installations for our customers.

Requirements include a valid driver’s license and experience in customer service; residential roofing experience is preferred. We offer a competitive salary, 401(k) with match, health/dental/vision insurance, paid time off,

Qualifications

• Valid driver''s license (required)
• Experience in a customer service role
• Residential roofing experience preferred
• Ability to handle multiple tasks simultaneously and prioritize effectively

Responsibilities

• Supervise multiple projects daily from start to finish
• Coordinate with sales managers and production administrators to meet customer needs
• Identify and mitigate risks to projects, proactively manage and escalate
• Oversee and manage crew leaders and repair technicians to ensure timely completion
• Perform install and post-install inspections to uphold company processes and standards
• Work closely with homeowners to provide excellent customer service
• Review and approve payroll for hourly employees

Skills

Customer service

Multi-tasking

Prioritization

Job description

Installation Manager

Department: Production

Employment Type: Full Time

Location: Smithfield/Morgantown

Compensation: $70,000 - $80,000 / year

Description

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! MHI Roofing powered by Victors Home Solutions is seeking a highly energetic and motivated person to join our team as an Installation Manager!

At MHI Roofing you’ll be surrounded and supported by dynamic, fun, engaged people! We’re not your average job; we do everything differently here. Built On Integrity isn’t just a motto - it’s our core philosophy. We love our people. We love our customers. We love our work.

Installation Managers at MHI Roofing will be a key component in providing our customers with the best experience in the home improvement industry. Excellent and timely service to our customers is of the utmost importance.

Here are some examples of the actual work your day would include:

• Supervise multiple projects daily from start to finish
• Work harmoniously with sales managers and production administrators to meet customer needs
• Identify and mitigate risks to projects, proactively manage and escal
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely
• Perform install and post-install inspections to uphold company processes and standards
• Work closely with homeowners throughout their project to provide excellent customer service
• Review and approve payroll for hourly employees

To be successful in this role, you need to have a certain amount of knowledge, skills and experience:

• Valid driver's license and clean driving record, required
• Experience in a customer service role
• Previous experience in residential roofing, preferred
• Ability to handle multiple tasks simultaneously and prioritize effectively

Benefits:

• 401(k) with match
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program

This role includes a $3,000 sign-on bonus, paid at 90 days of employment.