Installation Manager

Victors Home Solutions; Columbus (OH); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with match

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Job summary

Victors Home Solutions in Columbus, OH is seeking an Installation Manager to lead multiple home improvement projects from start to finish. You will supervise crews, coordinate with sales and production, and ensure timely, high-quality installations with a strong customer focus.

The role emphasizes risk identification, adherence to company processes, and accurate payroll oversight for hourly staff. A valid driver's license and residential roofing experience are preferred.

Qualifications

• Valid driver's license and clean driving record required.
• Experience in a customer service role.
• Previous experience in residential roofing preferred.
• Ability to handle multiple tasks simultaneously and prioritize effectively.

Responsibilities

• Supervise multiple projects daily from start to finish
• Work harmoniously with sales managers and production administrators to meet customer needs
• Identify and mitigate risks to projects, proactively manage and escape as required
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely
• Perform install and post-install inspections to uphold company processes and standards
• Work closely with homeowners throughout their project to provide excellent customer service
• Review and approve payroll for hourly employees

Skills

Valid driver's license

Customer service experience

Residential roofing experience

Multi-tasking and prioritization

Job description

Installation Manager

Department: Production

Employment Type: Full Time

Location: Columbus

Compensation: $70,000 - $80,000 / year

Description

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! Victors Home Solutions is seeking a highly energetic and motivated person to join our team as an Installation Manager!

At Victors you'll be surrounded and supported by dynamic, fun, engaged people! We're not your average job; we do everything differently here. Built On Integrity isn't just a motto - it's our core philosophy. We love our people. We love our customers. We love our work.

Installation Managers at Victors Home Solutions will be a key component in providing our customers with the best experience in the home improvement industry. Excellent and timely service to our customers is of the utmost importance.

Key Responsibilities

• Supervise multiple projects daily from start to finish
• Work harmoniously with sales managers and production administrators to meet customer needs
• Identify and mitigate risks to projects, proactively manage and escape as required
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely
• Perform install and post-install inspections to uphold company processes and standards
• Work closely with homeowners throughout their project to provide excellent customer service
• Review and approve payroll for hourly employees

Skills, Knowledge and Expertise

• Valid driver's license and clean driving record, required
• Experience in a customer service role
• Previous experience in residential roofing, preferred
• Ability to handle multiple tasks simultaneously and prioritize effectively

Benefits

• 401(k) with match
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program