Installation Manager

Forte roofing; City of Syracuse (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with match

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Job summary

Forte Roofing is seeking an Installation Manager in Syracuse to lead daily projects, coordinate with sales and production, and ensure top-notch service for homeowners throughout the project lifecycle.

The role requires driving to job sites, a background in customer service, and experience in residential roofing to uphold company standards and integrity.

Qualifications

• Valid driver''s license and driving record required.
• Experience in a customer service role.
• Residential roofing experience preferred.
• Ability to multitask and prioritize effectively.

Responsibilities

• Supervise multiple projects daily from start to finish.
• Work with sales managers and production admins to meet customer needs.
• Identify and mitigate risks to projects and escalate as required.
• Oversee crew leaders and repair technicians to ensure timely completion.
• Perform install and post-install inspections to uphold standards.
• Work closely with homeowners to provide excellent customer service.
• Review and approve payroll for hourly employees.

Skills

Valid driver''s license

Customer service experience

Residential roofing experience

Multitasking / prioritization

Job description

Installation Manager

Department: Production

Employment Type: Full Time

Location: Syracuse

Compensation: $70,000 - $80,000 / year

Description

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! Forte Roofing powered by Victors Home Solutions is seeking a highly energetic and motivated person to join our team as an Installation Manager!

At Forte Roofing you’ll be surrounded and supported by dynamic, fun, engaged people! We’re not your average job; we do everything differently here. Built On Integrity isn’t just a motto - it’s our core philosophy. We love our people. We love our customers. We love our work.

Installation Managers at Forte Roofing will be a key component in providing our customers with the best experience in the home improvement industry. Excellent and timely service to our customers is of the utmost importance.

Here are some examples of the actual work your day would include:

• Supervise multiple projects daily from start to finish
• Work harmoniously with sales managers and production administrators to meet customer needs
• Identify and mitigate risks to projects, proactively manage and elevate as required
• Oversee and manage crew leaders and repair technicians to ensure projects are completed timely
• Perform install and post-install inspections to uphold company processes and standards
• Work closely with homeowners throughout their project to provide excellent customer service
• Review and approve payroll for hourly employees

To be successful in this role, you need to have a certain amount of knowledge, skills and experience:

• Valid driver’s license and acceptable driving record are required because this position requires regular driving to job sites to meet with homeowners and supervise projects
• Experience in a customer service role
• Previous experience in residential roofing, preferred
• Ability to handle multiple tasks simultaneously and prioritize effectively

Benefits:

• 401(k) with match
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program