Installation Engineer

Nikon SLM Solutions AG; United States; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health coverage including medical,

401(k) plan and 4% match

Holiday Pay and Paid Time Off

Paid parental leave

Gym reimbursement

Company-paid disability coverage

Company-paid life insurance

Job summary

Nikon SLM Solutions is seeking an Installation Engineer to lead the deployment of metal additive manufacturing systems at customer sites worldwide. You will oversee installation, calibration, testing, and validation, working with cross-functional teams to ensure safe, high-quality handovers.

The role requires hands-on mechanical and electrical expertise, strong problem-solving, and the ability to travel domestically and internationally.

Qualifications

• Degree in mechanical/electrical engineering or related field
• 3+ years in equipment installation, field service or commissioning
• Hands-on experience with mechanical/electrical systems and troubleshooting

Responsibilities

• Install, assemble, and commission metal additive systems at customer sites
• Perform calibration, testing, and verification to meet specs
• Diagnose and troubleshoot mechanical/electrical issues on site
• Escalate complex issues to engineering or service teams as needed
• Read and interpret mechanical drawings, schematics, and installation procedures
• Use hand tools and diagnostic devices to complete installations
• Provide customer training on basic operation and maintenance
• Document installation activities and findings comprehensively

Skills

Mechanical systems

Electrical systems

Troubleshooting

Reading schematics

Field service

Education

Associate's or Bachelor's in engineering

Tools

Measuring tools

Diagnostic tools

Electrical test equipment

Job description

Nikon SLM Solutions is a global leader in metal additive manufacturing, delivering advanced 3D printing systems powered by Selective Laser Melting (SLM) and Laser Powder Bed Fusion (L-PBF) technologies. Our solutions transform metal powders into high-performance, production-ready components for leading organizations across the aerospace, energy, healthcare, automotive, and industrial sectors. Headquartered in Lübeck, Germany, and supported by approximately 600 employees worldwide, Nikon SLM Solutions is advancing the future of industrial manufacturing through innovation, precision, and scalability. Our U.S. headquarters in Long Beach, California, places us at the center of one of the nation’s leading hubs for aerospace, technology, and advanced manufacturing, allowing us to work closely with many of the industries and customers we serve.

POSITION DESCRIPTION:

The Installation Engineer plays a critical role in delivering Nikon SLM Solutions’ industry‑leading metal additive manufacturing systems, overseeing the installation, commissioning, calibration, testing, and technical validation of equipment at customer sites worldwide. Combining hands‑on mechanical and electrical expertise with advanced troubleshooting skills, this role ensures systems are deployed safely, efficiently, and to the highest quality standards.

Working closely with the Installation Manager and cross‑functional technical teams, the Installation Engineer is responsible for resolving complex technical challenges, maintaining thorough documentation, and ensuring successful system handover to the customer. The ideal candidate thrives in fast‑paced, high‑pressure environments, can think on their feet, and takes a creative, solutions‑oriented approach when unexpected challenges arise. This position requires strong technical aptitude, adaptability, and the flexibility to travel extensively both domestically and internationally.

CANDIDATE RESPONSIBILITIES:

• Install, assemble, and commission metal additive manufacturing systems at customer sites, ensuring mechanical and electrical components are properly installed and connected.
• Perform system calibration, testing, verification, and functional checks to ensure equipment meets established specifications and performance requirements.
• Diagnose and troubleshoot mechanical, electrical, and system-related issues encountered during installation and commissioning.
• Escalate complex or advanced technical issues to engineering, service, or other appropriate technical resources when necessary.
• Read and interpret technical documentation, electrical schematics, mechanical drawings, installation procedures, and system specifications.
• Utilize hand tools, measurement equipment, and diagnostic tools to complete installations and troubleshoot equipment.
• Perform cross-checks and verification of installation work to ensure quality, accuracy, and compliance with established procedures.
• Provide technical support to customers during the installation and commissioning process and communicate system status, issues, and next steps clearly.
• Support customer training on basic system operation, maintenance requirements, and proper equipment use.
• Maintain accurate documentation of installation activities, calibrations, testing, technical issues, resolutions, and customer interactions.
• Coordinate with internal teams to resolve technical issues and ensure successful system handover.
• Follow all company and customer‑site safety requirements, procedures, and quality standards.
• Identify opportunities to improve installation processes, procedures, documentation, quality, and efficiency.
• Support equipment disassembly, reassembly, repairs, upgrades, or component replacement when required.
• Participate in technical training and continued skill development to maintain knowledge of SLM systems and technologies.
• Perform other related duties as assigned.

This role is most effective at customers’ sites (90%-100% travel), which will primarily be in the United States; however, national and international travel will be required on occasion.

CANDIDATE QUALIFICATIONS:

Required Qualifications

• Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Technology, or a related technical field; equivalent combination of education and relevant technical experience may be considered.
• Minimum of 3 years of experience in equipment installation, field service, commissioning, industrial maintenance, or a similar technical role.
• Hands‑on experience working with mechanical and electrical systems and equipment.
• Strong troubleshooting and problem‑solving skills with the ability to diagnose technical issues logically and systematically.
• Ability to read and interpret mechanical drawings, electrical schematics, technical procedures, and equipment documentation.
• Proficiency using common hand tools, measurement equipment, and basic diagnostic tools.
• Strong verbal and written communication skills with the ability to work effectively with customers, coworkers, and cross‑functional technical teams.
• Ability to work independently in the field while recognizing when technical issues require escalation.
• Ability and willingness to travel extensively to customer sites domestically and internationally, including travel on short notice.
• Ability to obtain and maintain a valid passport.

Preferred Qualifications

• Experience installing or servicing complex industrial manufacturing equipment.
• Experience in metal additive manufacturing, semiconductor equipment, CNC/machine tools, industrial automation, robotics, lasers, or another high‑tech equipment environment.
• Experience with commissioning and acceptance testing of complex capital equipment.
• Familiarity with industrial electrical systems, controls, pneumatics, hydraulics, motion systems, or related technologies.
• Previous experience working directly with customers in a field service or installation environment.
• Experience working in regulated or highly controlled manufacturing environments.

OUR COMPREHENSIVE BENEFITS PACKAGE INCLUDES:

• Health coverage including medical, dental, and vision
• 401(k) plan and 4% match
• Holiday Pay and Paid Time Off
• Paid parental leave
• Gym reimbursement
• Company-paid disability coverage
• Company-paid life insurance

Nikon SLM Solutions is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of religion, sex, sexual orientation, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship or Green Card is required.