Installation Coordinator / Material Handler (Onsite Albany, NY)

Johnson Controls, Inc.; Town of Colonie (NY); On-site; USD 34,000 - 47,000; Full time

Job summary

Johnson Controls is seeking an Installation Coordinator/Material Handler at Colonie, NY. The role requires organizing installations, coordinating installers and subcontractors, and ensuring timely delivery of materials. You will liaise with internal departments and customers to keep projects on track.

The ideal candidate has 3+ years in scheduling and customer service, strong Microsoft Office skills, and a valid driver's license. This is a full-time on-site position with competitive benefits.

Qualifications

• High School Degree or equivalent.
• At least 3 years of customer service and scheduling experience.
• Strong organizational skills.
• Ability to communicate in a professional business manner.
• Knowledgeable in Microsoft Office applications (Outlook and Excel).
• Excellent written and verbal communication skills.
• Valid Driver's License.

Responsibilities

• Coordinate and schedule installations with customers and installers/sub-contractors.
• Track and verify on-time delivery of materials for installations.
• Create job packets with installation details for installers.
• Update Installation Portal to inform stakeholders of progress from booking to completion.
• Assist with administrative tasks as directed by supervisor.

Skills

Customer service

Scheduling

Organizational skills

Microsoft Office

Communication skills

Valid Driver's License

Driver's license

Outlook

Excel

Education

High School Diploma

Tools

Scheduling software

Job description

## Installation Coordinator/Material HandlerApply: Colonie-New York-United States of America: Full time: Posted Today: WD30282630Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. **Position Summary:**Handle a wide variety of duties and responsibilities including coordination of installers/Sub-Contractors onto installation jobs. The individual should be extremely organized, results oriented, self-motivated and can multi-task with attention to detail. **What you will do:** * Work closely with our other internal departments to organize and schedule all installations from first customer contact to the closing out of the contract.* Make initial contact with each customer within 48 hours of job booking.* Communicate with internal and external customers to ensure installation site readiness i.e. construction progress, lift availability, network connectivity, proper personnel on-site, etc.* Coordinate and schedule JCI technicians and subcontracted vendors using proprietary scheduling software to ensure on-time installation completion for each installation job. This includes initial installation meetings and each return trip thereafter.* Create job packets with all pertinent installation job details and required forms and provide to Installers prior to job start.* Track and verify on-time delivery of all materials needed to complete installations.* Update all pertinent information in our Installation Portal so that all stakeholders are informed of installation progress from the time of booking to completion.* Facilitate the timely closeout of each installation job by processing all necessary paperwork and maintaining clear communication with multiple internal departments, either directly or through follow-ups.* Assist with other administrative tasks as directed by supervisor. **How you will do it:*** Communicate effectively with both internal and external customers through telephone, email, or internal systems.* Collaborate with local Sales and Strategic Account teams to address any installation concerns.* Partner with installers, sub-contractors, install managers, and material handlers to achieve shared objectives. **What we look for:**Required* High School Degree or equivalent* At least 3 years of customer service and scheduling experience.* Strong organizational skills.* Ability to communicate in a professional business manner.* Knowledgeable in Microsoft Office applications (Especially Outlook and Excel).* Excellent written and verbal communication skills.* Ability to manage several tasks simultaneously.* Ability to thrive in a fast-paced, dynamic environment while maintaining composure and focus.* Valid Drivers License. HIRING HOURLY RANGE: $25.00-34.00 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.