Installation Coordinator (Onsite Nashua, NH)

Johnson Controls, Inc.; Nashua (NH); On-site; USD 34,000 - 47,000; Full time

Job summary

Johnson Controls, Inc. in Nashua, NH is seeking an Installation Coordinator/Material Handler to coordinate installers and subcontractors for installation projects and manage scheduling and material delivery.

The role requires strong organization, professional communication, and multitasking in a fast-paced environment. Responsibilities include coordinating with internal departments and customers from booking to closeout, preparing job packets, tracking material delivery, and updating the

Qualifications

• High School degree or equivalent required.
• At least 3 years of customer service and scheduling experience.
• Strong organizational and communication skills.
• Proficient in Microsoft Office applications (Outlook and Excel).

Responsibilities

• Coordinate installers and subcontractors onto installation jobs.
• Schedule installations and ensure site readiness with customers.
• Track delivery of materials and update installation portal.
• Prepare job packets and assist with paperwork to close out installations.
• Communicate with internal departments and customers to maintain progress.

Skills

Customer service

Scheduling

Organizational skills

Professional communication

Multi-tasking

Education

High School Degree or equivalent

Tools

Microsoft Office

Job description

## Installation Coordinator/ Material HandlerApply: Nashua-New Hampshire-United States of America: Full time: Posted Today: WD30282792Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. **Position Summary:**Handle a wide variety of duties and responsibilities including coordination of installers/Sub-Contractors onto installation jobs. The individual should be extremely organized, results oriented, self-motivated and can multi-task with attention to detail. **What you will do:** * Work closely with our other internal departments to organize and schedule all installations from first customer contact to the closing out of the contract.* Make initial contact with each customer within 48 hours of job booking.* Communicate with internal and external customers to ensure installation site readiness i.e. construction progress, lift availability, network connectivity, proper personnel on-site, etc.* Coordinate and schedule JCI technicians and subcontracted vendors using proprietary scheduling software to ensure on-time installation completion for each installation job. This includes initial installation meetings and each return trip thereafter.* Create job packets with all pertinent installation job details and required forms and provide to Installers prior to job start.* Track and verify on-time delivery of all materials needed to complete installations.* Update all pertinent information in our Installation Portal so that all stakeholders are informed of installation progress from the time of booking to completion.* Facilitate the timely closeout of each installation job by processing all necessary paperwork and maintaining clear communication with multiple internal departments, either directly or through follow-ups.* Assist with other administrative tasks as directed by supervisor. **How you will do it:*** Communicate effectively with both internal and external customers through telephone, email, or internal systems.* Collaborate with local Sales and Strategic Account teams to address any installation concerns.* Partner with installers, sub-contractors, install managers, and material handlers to achieve shared objectives. **What we look for:**Required* High School Degree or equivalent* At least 3 years of customer service and scheduling experience.* Strong organizational skills.* Ability to communicate in a professional business manner.* Knowledgeable in Microsoft Office applications (Especially Outlook and Excel).* Excellent written and verbal communication skills.* Ability to manage several tasks simultaneously.* Ability to thrive in a fast-paced, dynamic environment while maintaining composure and focus.* Valid Drivers License. HIRING HOURLY RANGE: $25.00-34.00 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-usJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.