Installation Coordinator

KI; Green Bay (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Health Insurance (Dental & Vision)

401(k) Plan with Company Match

Paid Vacation, Sick Days & Holidays

Wellness Resources & Onsite Café

Employee Product Discounts

Educational Reimbursement Program

Full Benefits Package

Job summary

KI is seeking an Installation Coordinator to join our Installation team. This role guides the go-back/punch list process from initial installation paperwork to final project completion, supporting Regional Managers, processing daily paperwork, and tracking orders with Factory Managers, Project Managers and customers.

Responsibilities include quoting labor and product, creating authorization POs, and ensuring accurate BOM/packing data, while offering space planning assistance and administrative

Qualifications

• Minimum of one year of customer service or administrative experience.
• Associates or Bachelor’s degree in Business or related field preferred.
• Proficient in BPCS, Tenrox, Salesforce and Excel; strong computer skills.

Responsibilities

• Provide labor and product quotes.
• Create return trips POs for vendors.
• Assist Project Managers with Unicor factory orders.
• Verify SAP/BPCS entries for replacement orders.
• Verify part numbers and quantities against BOM and packing list.
• Maintain go-back records and provide weekly updates.
• Create product specials.
• Assist space planning to develop cost-effective solutions.

Skills

Customer service

Administrative experience

Floor plans & blueprints

Computer proficiency

Education

Associates or Bachelor's in Business or related field

Tools

BPCS

Tenrox

Salesforce

Excel

Job description

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions. Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

KI is looking for an Installation Coordinator to join our Installation team! This position facilitates the go back/punch list process from initial installation paperwork to final completion of the project. This includes assisting the Regional Managers in day-to-day operations, processing daily paperwork verbally or written, ordering of replacement product, tracking orders, scheduling of go backs and working with Factory managers, Project managers and customers to complete their projects. This role may also provide administrative support to the KI/OEI Division Installation Manager.

Responsibilities

• Provide labor and product quotes.
• Create return trips PO’s (authorization) for vendors.
• Assist Factory and Project Managers with creation of Unicor factory product orders.
• Verify accuracy of SAP/BPCS entries for replacement orders.
• Verify correct part numbers and quantities against BOM and Truck Packing list.
• Maintain accurate records of current go-backs and status including weekly updates to BPCS Z Report.
• Create product specials.
• Assist space planning in developing cost effective solutions for space planning errors including layout changes and product specification errors.

What you Need to Succeed

• High School Diploma or Equivalent.
• Associates or Bachelor’s Degree in Business or related field preferred.
• Minimum of one year of customer service, administrative or related experience.
• Must have excellent computer skills including BPCS, Tenrox, Salesforce and Excel.
• Must have an understanding/knowledge of floor plans and blueprints.
• Comprehension of the installation process from start to finish.

What KI Offers You

• Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company.
• Competitive Health, Dental, & Vision Insurance: Comprehensive coverage for your well-being.
• A 401(k) Plan with Company Match: A retirement savings plan with employer contributions.
• Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones.
• Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse.
• Onsite Café: Enjoy a full breakfast and lunch menu right at work.
• Employee Product Discounts: Special pricing on company products.
• Educational Reimbursement Program: Support for degree programs and certifications.
• Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP).

KI is an Equal Opportunity Employer.