Installation Assistant

Closets By Design; Charlotte (NC); On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

Closets By Design in the Charlotte area is seeking an Installation Assistant to support lead installers in installing custom closets and storage systems in customers' homes. You will help with loading materials, preparing work areas, and assisting with assembly and installation, while maintaining safety and a clean, organized job site.

The role requires basic hand and power tool use, mechanical aptitude, strong attention to detail, reliable work habits, and good customer communication.

Qualifications

• Ability to use basic hand and power tools safely and effectively.
• General construction, carpentry, or installation experience, with skills in measuring, cutting, and assembling materials.
• Strong customer service and communication skills, including the ability to interact professionally with clients in their homes.
• Reliable work habits, including punctuality, teamwork, and the ability to follow directions and installation plans.
• Physical ability to lift and carry materials, stand for extended periods, and work safely on ladders or in confined spaces.
• Valid driver's license with a clean driving record and dependable transportation to job sites in the Charlotte Metro area.
• High school diploma or equivalent; prior experience in home improvement or custom cabinetry installation is a plus.
• Commitment to safety, quality workmanship, and maintaining a professional appearance and demeanor on-site.

Responsibilities

• Assist lead installers in setting up custom closets and storage systems in customers' homes.
• Load materials, prepare work areas, and assist with assembly and installation.
• Measure spaces, use hand and power tools, and ensure fixtures are installed safely and accurately.
• Maintain a clean, organized job site and follow safety procedures.
• Interact professionally with customers to support a smooth installation experience.

Skills

Tool handling

Measuring

Cutting

Assembling

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Job description

Company Description

Closets By Design has been a recognized industry leader in custom storage solutions since 1982, known for integrity, exceptional customer service, and total customer satisfaction. The company provides no-obligation in-home consultations to understand each client's unique needs and preferences. Designs are custom tailored, with a focus on functionality, aesthetics, and long-lasting value. Closets By Design is committed to delivering high-quality product construction that offers one of the best values in the custom storage industry. Team members join a company focused on craftsmanship, professionalism, and a positive customer experience.

Role Description

The Installation Assistant role is a full-time, on-site position based in the Charlotte Metro area. In this role, the Installation Assistant supports lead installers in setting up custom closets and storage systems in customers' homes, including loading materials, preparing work areas, and assisting with assembly and installation. Daily tasks may include measuring spaces, using hand and power tools, securing fixtures, and ensuring all components are installed safely and accurately. The Installation Assistant helps maintain a clean, organized job site, follows safety procedures, and interacts professionally with customers to support a smooth installation experience. This position also involves working as part of a team, following installation plans, and supporting quality standards set by Closets By Design.

Qualifications

• Ability to use basic hand and power tools safely and effectively, with strong mechanical aptitude and attention to detail.
• General construction, carpentry, or installation experience, with skills in measuring, cutting, and assembling materials.
• Strong customer service and communication skills, including the ability to interact professionally with clients in their homes.
• Reliable work habits, including punctuality, teamwork, and the ability to follow directions and installation plans.
• Physical ability to lift and carry materials, stand for extended periods, and work safely on ladders or in confined spaces.
• Valid driver's license with a clean driving record and dependable transportation to job sites in the Charlotte Metro area.
• High school diploma or equivalent; prior experience in home improvement or custom cabinetry installation is a plus.
• Commitment to safety, quality workmanship, and maintaining a professional appearance and demeanor on-site.