Installation and Service Technician

DaisyCo, Inc.; Holliston (MA); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Paid time off

Training & development

Employee discounts

Advancement opportunities

Zusammenfassung

Daisy is seeking an Installation / Service Technician for our Holliston, MA, branch to install, troubleshoot, and support audio/visual, control, networking, and security systems in residential and commercial locations. You will interact with clients, represent the Daisy brand, and build trusted relationships daily.

The role requires 2–3 years in AV/Networking, a high school diploma, and willingness to travel to job sites. Strong communication and a customer‑focused mindset are essential.

Qualifikationen

• 2-3 years of AV/Networking/Technology Integration experience.
• High school diploma or equivalent.
• Control4 Certification preferred.
• Lutron Homeworks/RA3 experience preferred.

Aufgaben

• Read and interpret blueprints, diagrams, floor plans, specifications, and manuals.
• Manage all aspects of support, including end-user training, troubleshooting, and escalation of issues.
• Collaborate on problem-solving in installation standards and share challenges/successes at weekly meetings.
• Travel to various job sites; use hand and power tools safely; maintain tools, equipment, and vehicle.
• Interact with builders and other industry professionals.
• Communicate daily with the project manager about project progress.

Kenntnisse

AV/Networking Experience

Control4 Certification

Lutron RA3/ Homeworks

Strong communication

Power tools experience

Ausbildung

High school diploma or equivalent

Tools

Power tools

Jobbeschreibung

Benefits:

• Competitive salary
• Paid time off
• Training & development
• Employee discounts
• Opportunity for advancement

About Daisy

At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we’re growing fast and are seeking a Installation / Service Technician for our Holliston, MA, branch.

Why You'll Love This Role

We are seeking a Installation / Service Technician for our Holliston, MA, branch to Install, solve and troubleshoot audio, visual, control, and security equipment in residential and commercial locations. Our Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

What You'll Be Doing

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support, including end-user training, troubleshooting, and follow-through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
• In addition to clients, interact with builders and other industry professionals.
• Communicate every day with the project manager about the progress of the project.

What You Bring to the Team

• High school diploma or equivalent
• 2-3 years of AV/Networking /Technology Integration Experience
• Control4 Certification preferred
• Lutron Homeworks, and RA3 Expereience preferred
• Strong communications skills with a passion for providing exceptional client services and communication on an ongoing basis
• Motivated to learn new technologies and processes
• Exhibits strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possess a valid Massachusetts driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Strong experience with power tools
• Capable of sitting, standing, and kneeling for extended periods

What We Offer

• We offer Generous PTO, and fair compensation based on experience and skill level.

Our Mission

Mission: Enhance the human experience through smart spaces

Vision: Become the most beloved brand in technology services

Our core values guide everything we do:

• Delight: Deliver magical client experiences
• Accountability: Own your work with transparency and integrity
• Innovation: Embrace creativity to solve challenges
• Service: Put clients, teammates, and partners first
• You: Celebrate diverse backgrounds and perspectives

Our Culture

Want to join a driven, highly collaborative team that’s proud of the work it does? At Daisy Boston Metro West, we believe great results come from great teamwork, and that your life outside of work matters just as much. We offer real work/life balance, not just a line in a job posting.

Additional Information

We maintain a smoke-, drug, and alcohol-free workplace on-site and when representing Daisy. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.