Install Technician

Foothills Broadband LLC; North Carolina; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay with opportunities for overtime

Health, dental, and vision insurance

Paid time off and holidays

Company vehicle and tools provided

Ongoing training and advancement opportunities

Supportive team environment

Job summary

A fast-growing fiber internet provider is seeking an Installation Technician to install and maintain fiber-optic services in Valdese, NC. The role involves installing, troubleshooting, and ensuring high standards for customer service. Ideal candidates have experience in telecommunications, excellent problem-solving skills, and must be comfortable using tools. Benefits include competitive pay, health insurance, and ongoing training opportunities. Flexible work hours may be required, including evenings and weekends.

Qualifications

• Previous experience in telecommunications, cable, or electrical installation preferred.
• Valid driver's license and clean driving record are required.
• Ability to lift up to 75 lbs and work outdoors in various conditions.
• Ability to lift up to 75 lbs and work outdoors in various conditions.
• Valid driver’s license with clean driving record.
• Excellent customer service and communication skills.
• Willingness to work flexible hours, including evenings or weekends.

Responsibilities

• Install and activate fiber internet services in residential and small business locations.
• Educate customers on system functionality and answer basic service questions.
• Maintain detailed and accurate installation records.
• Diagnose and resolve service issues on-site when necessary.
• Maintain detailed and accurate installation records.
• Follow safety protocols and adhere to company and industry standards.
• Communicate effectively with dispatch and support teams to ensure job completion.

Skills

Troubleshooting skills

Customer service

Comfortable using hand tools

Problem-solving skills

Power tools

Driving

Heavy lifting

Flexible hours

Education

High school diploma or equivalent

Technical certifications

Tools

Hand tools

Power tools

Job description

Installation Technician – Fiber Internet Services

Company: Foothills Broadband LLC
Location: Valdese, NC
Employment Type: Full-Time
Compensation: Competitive hourly rate + Benefits + Overtime Opportunities

About Us

Foothills Broadband is a fast-growing fiber internet provider bringing ultra-high-speed internet to homes and businesses across Valdese and the surrounding towns. We’re on a mission to deliver the fastest, most reliable connectivity with unmatched customer service. As we expand, we’re seeking skilled and motivated Installation Technicians to help bring fiber to more communities.

Position Summary

As an Installation Technician, you’ll be the face of our company—responsible for installing, troubleshooting, and maintaining fiber‑optic internet services at customer premises. You’ll ensure every installation is clean, professional, and meets the highest technical and customer service standards.

Key Responsibilities

• Install and activate fiber internet services in residential and small business locations
• Run and terminate fiber‑optic cables, mount equipment, and configure customer premises equipment (CPE)
• Educate customers on system functionality and answer basic service questions
• Diagnose and resolve service issues on‑site when necessary
• Maintain detailed and accurate installation records
• Follow safety protocols and adhere to company and industry standards
• Communicate effectively with dispatch and support teams to ensure job completion

Requirements

• High school diploma or equivalent required; technical certifications a plus
• Previous experience in telecommunications, cable, or electrical installation preferred
• Strong troubleshooting and problem‑solving skills
• Comfortable using hand tools, power tools, and working at heights or in crawl spaces
• Valid driver’s license and clean driving record
• Excellent customer service and communication skills
• Ability to lift up to 75 lbs and work outdoors in various conditions
• Willingness to work flexible hours, including evenings or weekends as needed

What We Offer

• Competitive pay with opportunities for overtime
• Health, dental, and vision insurance programs
• Paid time off and holidays
• Company vehicle and tools provided
• Ongoing training and advancement opportunities
• A supportive team environment with a focus on safety and quality

Apply Today!

Ready to help build the future of internet connectivity? Apply below.